Mercedes-Benz Service Advisor Assistant

Mercedes-Benz of Chicago; Chicago (IL); On-site; USD 23,419 - 26,174; Full time

Benefits offered by this job

Medical Insurance options

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Disability Insurance

Company-paid employee life insurance

Matching 401K Plan

Paid Sick Leave

Paid Vacation

Job summary

A leading automotive group in Chicago is seeking a Service Advisor Assistant to provide administrative support and customer service in the service department. The role requires a valid driver's license and preferably previous customer service experience. This position offers excellent training and growth opportunities within the automotive industry.

Qualifications

• Valid driver’s license and clean driving record.
• Previous customer service experience preferred.

Responsibilities

• Greet and assist guests upon arrival.
• Provide administrative support for the Service Department.
• Receipt and close repair orders as a cashier.

Skills

Customer service experience

Administrative skills

Interpersonal skills

Job description

3 weeks ago Be among the first 25 applicants

At Mercedes-Benz of Chicago our mission is to deliver a world class guest experience through the pursuit of excellence. This journey, fueled by innovation and integrity, has led us to be the nation’s #1 family-owned automotive group.

As part of the Fletcher Jones Automotive Group team, you will join a family-owned business invested in the growth of each of its team members. You’ll drive your career with cutting-edge training, enjoy mentorship from experienced leaders, unlock excellent benefits, and more. Your next opportunity awaits! We are seeking a Service Advisor Assistant to join our team.

Benefits

• Medical Insurance options
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Disability Insurance
• Company-paid employee life insurance policy
• Supplemental life policies
• Short-term and Long-term disability Insurance
• Employee Assistance Program
• Matching 401K Plan
• Paid Sick Leave
• Paid Vacation
  
  

The Service Advisor Assistant is responsible for providing administrative support to the department and customer service to our guests. This role provides on-the-job learning and exposure to the inner workings of the departments within an automotive dealership. This is a great opportunity for someone who is interested in a career in the automotive industry. We promote from within and provide on-the-job career development and training opportunities.

Responsibilities

• Greet and assist guests upon arrival for their visit to the service department
• Provide administrative support for the Service Department
• Receipt and close repair orders and act as a cashier confirming accuracy of payment and issuing receipts and accompanying paperwork as needed
• Interact with each customer and follow up as needed in a timely and effective manner
  
  

Qualifications

• Valid driver’s license and clean driving record
• Previous customer service experience preferred
  
  

Compensation

Expected hourly range $17.00 - $19.00

At Mercedes-Benz of Chicago, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development

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