Menu Technician

RWJBarnabas Health; Long Branch, City of Troy (NJ, NY); On-site; USD 35,000 - 45,000; Part time

Job summary

Join a leading health care organization dedicated to providing exceptional patient-centered care. As a Menu Technician, you will play a vital role in ensuring that patients receive the correct meals according to their dietary needs. This position requires strong communication skills and attention to detail, as you will be responsible for processing meal tickets and coordinating with various staff to maintain high standards of food service. If you are passionate about making a difference in your community and enjoy a dynamic work environment, this opportunity is perfect for you.

Qualifications

• Required high school diploma with preferred hospital experience.
• Strong communication skills and attention to detail are essential.

Responsibilities

• Correct menus according to prescribed diets and maintain the diet office system.
• Process meal tickets and ensure dietary needs are met for patients.

Skills

Professional communication skills

Dietary knowledge

Attention to detail

Education

High School Diploma or equivalent

Tools

Computrition Computerized Diet Office System

Job description

Menu Technician
Req #: 0000187669

Category: Food Service

Status: Per Diem

Shift: Day

Facility: Monmouth Medical Center

Department: Food Services

Location:

Monmouth Medical Center,
300 Second Avenue, Long Branch, NJ 07740

Job Overview:

The Menu Technician corrects menus in accordance with prescribed diets, maintains the updated Computrition Computerized Diet Office System, and demonstrates professional communication skills in the diet office. The role includes reporting safety issues such as hazardous environments (damaged floors, walls, ceiling tiles, unsecured areas) and medical errors.

Qualifications:

Required:

• High School Diploma or equivalent

Preferred:

• Hospital experience in food services or nutritional care

Scheduling Requirements:

• Shifts vary (e.g., 5:30am-2:00pm, 8:00am-4:30pm, 11:00am-7:30pm)
• Rotating weekends and holidays
• Per Diem

Essential Functions:

• Process patient meal tickets against diet and allergen information from the clinical information system, reviewing tray tickets for accuracy
• Complete tally sheets for special food requests promptly and notify relevant staff
• Coordinate communication within the diet office, answer phones, relay information, and process data from various office equipment, ensuring timely processing of exception messages
• Verify allergens in patient information and alert tray line accordingly
• Use Diet Office Management programs for menu data entry, meal processing, and report monitoring
• Perform duties across three shifts, managing workflow and menu corrections per diet restrictions
• Interact positively with patients and staff, ensuring dietary needs are met and compliance maintained
• Provide care appropriate to patient age, including manual diet order corrections for restricted diets
• Manually process menus during system downtimes, maintaining logs and ensuring timely meal delivery
• Follow policies on device use, social media, HIPAA, and compliance
• Maintain and manually update the electronic cardex system, including patient preferences and diet entries
• Achieve a menu pick-up rate of at least 90%, utilizing workflow and patient calls
• Assist in duties during supervisor absence, including troubleshooting and communication
• Prepare menus and tray tickets accurately and timely, ensuring efficient meal service
• Restock and organize office materials, ensure printer and report functionality, and maintain supply readiness
• Maintain professional phone etiquette, assist with calls, and support department communication

Additional Information:

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer