Menu Operations Analyst (USC or GC Required)

The Fountain Group; United States; Remote; USD 50,000 - 75,000; Full time

Job summary

A national staffing firm is looking for a Menu Operations Analyst to support and enhance menu features across a restaurant marketplace. This role involves analyzing performance metrics, updating menu data, and improving communication with merchants and customers using various tools. The ideal candidate will leverage their analytical skills to provide insights and streamline processes effectively.

Qualifications

• Experience with Excel and SQL required.
• Strong analytical and communication skills.

Responsibilities

• Support menu UI features and track item quality.
• Analyze performance metrics to guide pricing strategies.
• Implement bulk menu updates and create reports.

Skills

Analysis

Communication

Collaboration

Tools

Excel

SQL

Business Intelligence Tools

Job description

Job Title: Menu Operations Analyst

We are a national staffing firm currently seeking a Menu Operations Analyst for a prominent client. The position details are as follows:

Job Description:

1. Support menu UI features by updating and tracking item quality across the restaurant marketplace.

2. Analyze menu performance metrics (e.g., item sales, margins, customer preferences) to inform pricing and product mix strategies.

3. Review menu data and enhance it with additional tags and metadata.

4. Implement bulk menu update processes, including photos and menu item changes at scale.

5. Conduct informational interviews with Merchants and Customers to understand menu issues and improve our products.

6. Streamline processes and create go-to-market materials to educate Merchants about new features (e.g., pitch decks).

7. Use Excel, SQL, and business intelligence tools to create reports and dashboards tracking menu performance.

8. Utilize communication and collaboration tools like Slack, Zoom, Google Sheets, and internal systems.

9. Learn and execute multi-step processes such as menu creation and onboarding setup.

Application Instructions:

If interested, please respond to this posting with your resume attached or contact us at [e-mail].