Mentor In Training

ADP, Inc.; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

PTSD Foundation of America is seeking a Mentor In Training (MIT) at Camp Hope in Houston, TX. This entry-level, nonclinical role supports veterans through structured peer encouragement and recovery-focused activities under close supervision.

You will learn crisis-response basics, document interactions, and progress toward a Mentor I role as part of a Resident-to-Employment pathway, with a full-time schedule and on-site work location.

Qualifications

• High school diploma or GED required.
• Effective verbal and written communication skills essential.
• Basic computer skills and ability to document interactions accurately.

Responsibilities

• Learn Camp Hope peer-support practices and resident expectations under supervision.
• Provide peer encouragement, role modeling, accountability, and recovery-focused support.
• Assist residents with daily program structure, classes, and appointments.

Skills

Verbal communication

Written communication

Basic computer skills

Follow procedures

Documentation

Confidentiality

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Houston, TX, US

2 days ago Requisition ID: 1174

PTSD FOUNDATION OF AMERICA | OPERATIONAL SUPPORT

JOB TITLE

DEPARTMENT

REPORTS TO

FLSA CLASSIFICATION

Nonexempt

EMPLOYMENT STATUS

Full-Time

WORK LOCATION

On-Site. Camp Hope, Houston, Texas

COMPENSATION RANGE

Compensation is established under the organization’s approved compensation schedule.

GRANT ALLOCATION

As Applicable

SCHEDULE

Full-time program schedule. Day, evening, weekend, holiday, and special-event assignments may be required based on resident and program needs.

TRAVEL

Limited local travel may be required for resident support, appointments, training, or approved program activities.

August 10, 2026

POSITION SUMMARY

The Mentor In Training (MIT) is the entry-level position in the Camp Hope peer-mentoring career pathway and may be used as an eligible position under the organization’s Resident-to-Employment Program. The MIT develops the knowledge, skills, documentation practices, professional boundaries, crisis-response competencies, and recovery-focused behaviors required to progress toward a Mentor I role. Under close supervision, the MIT provides structured peer encouragement, role modeling, resident accountability, and recovery-focused support within a non-clinical scope.

MISSION AND FAITH-BASED IDENTITY

PTSD Foundation of America’s culture and mission are rooted in Christian principles and a commitment to serving Veterans with compassion and integrity. This faith-based identity informs how the Foundation leads, serves, and supports its workforce.

Mission Statement:Providing Faith, Hope, and Healing to those who bear the burden of Service & Sacrifice.

Vision Statement:Creating a world where veterans find hope by empowering them to embrace L.I.F.E.

PTSD Foundation of America is an equal opportunity employer. Employees and applicants of all faith backgrounds are welcome, and employment decisions are made without unlawful discrimination based on religion or any other protected characteristic. Reasonable religious accommodations are provided consistent with applicable law and the Foundation’s Religious Accommodation and Expression in the Workplace Policy.

Employees are expected to respect the Foundation’s faith-based identity and carry out their job-related responsibilities consistent with its mission, values, Code of Conduct, and service standards. Any position-specific religious duties or faith qualification must be documented as job-related, stated in the applicable posting, and approved by Human Resources and Compliance before recruitment.

ESSENTIAL FUNCTIONS

• Learn and apply Camp Hope peer-support practices, resident expectations, recovery principles, professional boundaries, and Veteran-centered communication under direct supervision.
• Provide assigned residents with peer encouragement, role modeling, accountability, and recovery-focused support in individual and approved group settings.
• Assist residents with daily program structure, classes, groups, appointments, community responsibilities, activities, and recovery-focused goals as assigned.
• Learn to recognize resident concerns, behavioral changes, conflicts, and barriers and promptly communicate them to the Lead Mentor or appropriate program leadership.
• Follow established crisis, suicide-prevention, emergency-response, de-escalation, incident-reporting, and escalation protocols within completed training and assigned authority.
• Complete accurate and timely resident interaction notes, incident reports, communication logs, and other assigned documentation using approved systems and procedures.
• Complete required onboarding, peer-support, combat-trauma, crisis-response, SafeTALK, ASIST, and other assigned training and demonstrate progressive competency for advancement.
• Maintain confidentiality, professional boundaries, ethical conduct, and respectful relationships with residents, staff, volunteers, families, providers, and leadership. Perform other mission-aligned duties within the training level of the position.

Posting control: retain only duties that are fundamental to the specific position. Add the expected outcome, frequency, or scope where helpful. Do not label incidental tasks as essential.

DECISION-MAKING AND SUPERVISORY SCOPE

Decision authority: Limited peer-support and routine resident-engagement judgment within established procedures, completed training, and supervisor direction.

No independent clinical, disciplinary, hiring, budget, policy, admission, discharge, or treatment authority.

Direct reports:None.

Indirect or functional oversight: None.

MINIMUM QUALIFICATIONS

High school diploma or GED required. Must meet the eligibility requirements applicable to the Resident-to-Employment Program when hired through that pathway, or otherwise meet the organization’s entry-level peer-support hiring requirements. Valid driver’s license required when driving is an assigned function. Ability to perform the essential functions with or without reasonable accommodation.

Required competencies: ability to learn and follow Camp Hope program procedures; effective verbal and written communication; basic computer skills; ability to remain composed and follow escalation procedures during stressful situations; ability to document assigned interactions accurately; and commitment to confidentiality, professional boundaries, ethical conduct, and required training.

PREFERRED QUALIFICATIONS

Camp Hope graduate or comparable lived experience relevant to Veteran peer support; Combat Veteran status or direct experience supporting Combat Veterans; peer-support, recovery-coach, MHPS, or related training or credential.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work is performed primarily on the Camp Hope residential campus in offices, meeting spaces, residential areas, vehicles, outdoor areas, and community settings as assigned. Duties regularly require walking, standing, sitting, communicating with residents and staff, and responding to changing program needs. The position may involve exposure to emotionally distressed individuals, conflict situations, outdoor weather conditions, and routine environmental hazards. Essential functions must be performed with or without reasonable accommodation.

COMPLIANCE AND SAFEGUARDING

Comply with applicable laws, grant and donor restrictions, licensing or credentialing requirements, organizational policies, privacy and confidentiality standards, information-security controls, safety requirements, and the Code of Conduct.

Promptly report suspected misconduct, fraud, waste, abuse, conflicts of interest, privacy or security concerns, retaliation, or safety issues through established reporting channels. Cooperate with audits, investigations, training, and corrective-action activities applicable to the role.

EQUAL EMPLOYMENT OPPORTUNITY

PTSD Foundation of America provides equal employment opportunities consistent with applicable federal, state, and local law. Except where a lawful, documented religious qualification applies to a specific position, employment decisions are made without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other legally protected status. The Foundation prohibits unlawful discrimination, harassment, and retaliation.

REASONABLE ACCOMMODATION

Qualified applicants and employees may request a reasonable accommodation for disability, pregnancy, childbirth or related medical conditions, or sincerely held religious beliefs and practices. Accommodations will be evaluated through the applicable interactive process, consistent with law. To request an accommodation during the application process, contact Human Resources at [insert contact information].

AT-WILL EMPLOYMENT AND DISCLAIMER

This description summarizes the position’s general nature and level of work. It is not an exhaustive list and does not create an employment contract or guarantee continued employment. Duties may be modified or reassigned consistent with organizational needs, applicable law, and the employee’s qualifications. Employment is at will unless a written agreement signed by the President and Chief Executive Officer states otherwise.

PTSD Foundation of America’s culture is rooted in Christian principles. PTSD FOA is an equal opportunity employer, welcomes employees of all faith backgrounds, and provides religious accommodation consistent with law and organizational policy.