Mentor Coordinator

Pam Transport; Tontitown (AR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401K

Paid Time Off

Other Voluntary Benefits

Job summary

PAM Transport in Tontitown, Arkansas is hiring a Trainee/Mentor Coordinator to enhance the onboarding and training of new drivers. This role includes tasks such as service request calls, wellness checks, and coordination with driver managers.

The ideal candidate will be a patient communicator, a creative problem-solver, and committed to teamwork. You’ll be part of a collaborative team focused on leadership development and growth. Competitive benefits include medical insurance and a 401K plan.

Qualifications

• Patient and clear communicator both verbally and written.
• Creative problem-solver.
• Team player.
• Service-oriented.
• Interested in gaining new skills.

Responsibilities

• Taking service request calls.
• Confirming personal details for new driver codes.
• Performing wellness checks for Trainee/Mentor pairs.
• Reviewing pick-ups and drop-offs of students.
• Coordinating with Driver Managers.

Skills

Communication skills

Problem-solving

Teamwork

Service orientation

Willingness to learn

Job description

Company Overview

Select Driving School is looking for a Trainee/Mentor Coordinator to add to their team. These position provide an in-depth view of new student onboarding and training as well as the selection, training, and supervision of the Mentor Fleet. Each day provides opportunities to widen your circle of influence and build new relationships within Recruiting, Driver Development, Operations, Safety, Payroll, Risk Managemment and Assets as you help provide a supply of newly first-seat drivers to PAM Transport.

Schedule

This position is Monday - Friday 8:00AM to 5:00PM

Benefits

• Medical/Dental/Vision Insurance
• 401K
• Paid Time Off
• Other Voluntary Benefits

Qualifications

• A patient and clear communicator both verbally and written
• A creative problem-solver
• A team player
• Service oriented
• Interested in gaining new skills
• Interested in becoming more active across business units

Responsibilities

• Taking service request calls
• Confirming personal details for new driver codes as received by the Driver File Administrators
• Performing wellness checks for Trainee/Mentor pairs
• Reviewing pick-ups and drop-offs of students
• Coordinating with Driver Managers to facilitate upgrades
• Researching and resolving issues as they arise

Join us as a Trainee/Mentor Coordinator and be part of an inspiring team dedicated to growth, leadership development, and making a positive difference!

The Training Department is a strategic asset in Recruiting. The service they provide helps build the manned truck count and keeps the wheels turning. The group is tight-knit, collaborative, and creative. As a member of the team, you will work with a wide variety of business units, gain a more detailed knowledge of the business, and build relationships that will serve your career no matter where your career path takes you. The company will provide reasonable accommodations to employees who require them to perform the essential functions of their job to the extent it does not impose an undue hardship or create a risk of harm to the employee or others.

PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Experience a workplace where your contributions matter and where you can thrive in a supportive environment.