Mental Hygiene Program Specialist 2

State of New York - People With Developmental Disabilities, Office for; Thiells (NY); On-site; USD 71,000 - 89,000; Full time

Job summary

Office for People With Developmental Disabilities (OPWDD) in Thiells, NY, is hiring a data-driven professional to collect, analyze and present evaluation data for clinical programs. You will develop reports, tools, and benchmarks to improve service quality and regulatory compliance.

Responsibilities include creating data-driven recommendations, supporting program evaluation processes, and collaborating with senior staff on performance improvement projects.

Qualifications

• Collects, reviews, and analyzes quantitative data related to programmatic services provided to individuals.
• Creates reports, tables, graphs, and presentations based on data analysis.
• Collects and analyzes data regarding care provision, service utilization, and facility compliance with policies and regulations.
• Presents findings, reports, and recommendations to higher-level staff.
• Assists in development of evaluation processes, outcome measurements for clinical programs, and performance improvement projects.
• Assists in establishing facility benchmarks for quality assurance and in development and modification of survey instruments and data collection systems.
• Develops, updates, and maintains internal protocols used in program evaluation.
• Establishes priorities for program evaluation, research, and special studies.
• Prepares and develops training manuals for data collection.
• Serves on committees/workgroups to improve program operations.

Responsibilities

• Collects, reviews, and analyzes quantitative data related to programmatic services provided to individuals.
• Creates reports, tables, graphs, and presentations based on data analysis.
• Collects and analyzes data regarding the provision of care, utilization of services, and facility compliance with policies and regulatory requirements.
• Presents findings, reports, and recommendations to higher-level staff.
• Assists higher-level Mental Hygiene Program Evaluation Specialists, department heads, and administrators with the development of evaluation processes, outcome measurements for clinical programs, and performance improvement projects.
• Assists in establishing facility benchmarks for quality assurance and in the development and modification of survey instruments and data collection systems.
• Develops, updates, and maintains internal protocols used in program evaluation.
• Establishes priorities for program evaluation, research, and special studies.
• Prepares and develops training manuals for data collection.
• Serves as a member of various committees and workgroups to assist with and improve program operations.

Job description

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Note: For questions about the job posting, please contact the agency that posted this position by using the contact information provided on the "Contact" tab for the position.

Agency People With Developmental Disabilities, Office for

Occupational Category Health Care, Human/Social Services

Salary Grade 18

Bargaining Unit PS&T - Professional, Scientific, and Technical (PEF)

Salary Range From $70951 to $89138 Annually

Employment Type Full-Time

Appointment Type Permanent

Jurisdictional Class Competitive Class

Travel Percentage 0%

Workweek Mon-Fri

Workday

From 8 AM

To 4:30 PM

Flextime allowed? No

Mandatory overtime? No

Compressed workweek allowed? No

Telecommuting allowed? No

County To Be Determined

Street Address Rockland County or Tarrytown NY

9 Wilbur Rd.

City Thiells

State NY

Duties

• Collects, reviews, and analyzes quantitative data related to programmatic services provided to individuals.
• Creates reports, tables, graphs, and presentations based on data analysis.
• Collects and analyzes data regarding the provision of care, utilization of services, and facility compliance with policies and regulatory requirements.
• Presents findings, reports, and recommendations to higher-level staff.
• Assists higher-level Mental Hygiene Program Evaluation Specialists, department heads, and administrators with the development of evaluation processes, outcome measurements for clinical programs, and performance improvement projects.
• Assists in establishing facility benchmarks for quality assurance and in the development and modification of survey instruments and data collection systems.
• Develops, updates, and maintains internal protocols used in program evaluation.
• Establishes priorities for program evaluation, research, and special studies.
• Prepares and develops training manuals for data collection.
• Serves as a member of various committees and workgroups to assist with and improve program operations.

LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

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Minimum Qualifications Promotion

One year of permanent competitive or 55-b/55-c service as a Mental Hygiene Staff Development Specialist 1 and reachable on the current Civil Service list.

Open Competitive

A bachelor's degree and two years of professional program evaluation experience* in a human services setting**, which includes the design, modification, and/or utilization of data collection instruments and processes; conducting analysis; and the preparation of reports and other documents; all for the purposes of assessing program operations, improving program effectiveness and efficiency, and informing future program development.

Qualifying program evaluation experience includes the following activities: determining or assisting in the determination of appropriate performance indicators for a program or organization; reviewing organizational performance to determine the level of compliance with the standards of oversight agencies; leading, facilitating, or participating in root cause analysis, failure mode and effect analysis, and performance improvement projects; designing and/or using existing outcome measurement instruments and processes; collecting, aggregating and analyzing data and presenting the results of the effort in reports and other documents; designing, modifying, and/or analyzing the results of client satisfaction surveys; collecting and maintaining monthly and quarterly data for regulatory bodies such as the Joint Commission; leading and/or participating in accreditation reviews and survey-readiness activities; and investigating critical incidents to identify deficiencies, patterns and trends, and in order to recommend remedial actions.

Non-qualifying program evaluation experience includes, but is not limited to, conducting assessments of individual clients' needs, evaluating individual clients' outcomes, or administering psychological tests to individual clients; non-professional-level experience (e.g. secretarial or administrative support activities, even if the experience is gained in a qualifying program evaluation unit); or experience in which program evaluation responsibilities did not represent the preponderance of your duties (e.g., experience supervising or managing a clinical program area, in which you evaluated the effectiveness of your own program or used the reports and/or data prepared by program evaluation staff to improve day-to-day operations).

Human services setting is considered to be any organization or institution that provides direct care or support services for individuals, families, or groups in a hospital, psychiatric hospital, psychiatric clinic, community mental health clinic, nursing or rehabilitation facility, correctional facility, intermediate care facility, institutional or school setting, or community based residential and/or day program.

Substitution

A master's or higher-level degree can be substituted for one year of non-supervisory experience.

Transfer

Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website: https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

Additional Comments

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). HELPS Program titles may be filled via a non-competitive appointment. This means that you do not need to take an exam to qualify, but you do need to meet the minimum qualifications of the title. At a future date (within one year of permanent appointment), employees hired under NY HELPS are expected to have their permanent non-competitive employment status converted to permanent competitive status. You will not have to take an exam to gain permanent competitive status.

• Please note that starting salary for this title reflects the downstate adjustment. Posted Hiring Salary includes the sum of the statutory hiring rate for Grade 18 ($66,951) and Downstate Adjustment ($4,000). Downstate Adjustment is added to the job rate ($85,138).
• If you are currently a New York State employee serving in a permanent competitive qualifying title and eligible for a transfer via Section 70.1 of the Civil Service Law, you may be appointed to this title as a permanent competitive employee.
• The assignment of PS&T employees will be made in accordance with any agreed upon Memorandum of Understanding between PEF and the local DDSO regarding the posting of job vacancies.
• Preference will be given to OPWDD employees impacted by closures. If you are being impacted by closure, please indicate this on your resume.
• All OPWDD employees must be eligible and maintain eligibility for full and unconditional participation in the Medicare and Medicaid programs. Continued employment will depend on maintaining eligibility.
• If you are employed by state government you may be able to receive loan forgiveness under the Public Service Loan Forgiveness Program (PSLF). The PSLF Program forgives the remaining balance on Direct Loans after 120 qualifying monthly payments have been made under a qualifying repayment plan while working full-time for a qualifying employer. For more information on PSLF, please visit www.studentAid.gov/publicservice.
• Employees on long term leave can bid on positions but must be able to report to work within fourteen (14) days and be able to perform the essential functions of their positions with or without reasonable accommodation (RA).
• If an employee or job applicant believes that they need a reasonable accommodation, they should contact the Reasonable Accommodation Unit at [phone] or email [e-mail] to obtain information and RA forms.
• Savings programs such as the U.S. Savings Bond and the College Savings Plan.
• Voluntary pre‑tax savings programs such as Health Care Spending Account and the Dependent Care Advantage Account offer employees options to pay for uncovered health care expenses or dependent care expenses.
• Paid Holidays and Leave:
• Thirteen (13) paid holidays each year.
• Thirteen (13) days of paid vacation leave initially.
• Five (5) days paid personal leave each year.
• Thirteen (13) days of paid sick leave each year (PEF/CSEA), which may carry over from year to year.
• Up to three (3) days professional leave each year to participate in professional development events.
• Health Care Coverage:
• Employees and their eligible dependents can choose from a variety of affordable health insurance programs. Employees are provided family dental and vision plans at no extra cost.
• Paid Parental Leave:
• Paid Parental Leave allows eligible employees to take up to 12 weeks of paid leave at full pay for each qualifying event. A qualifying event is defined as the birth of a child or placement of a child for adoption or foster care.
• Retirement Program:
• Participate in The NYS Employees’ Retirement System (ERS), which is recognized as one of the best-managed and best-funded public retirement systems in the nation.
• Professional Development and Education and Training:
• NYS offers training programs and tuition assistance to eligible employees to maintain and increase their professional skills and prepare them for promotional opportunities. For more information, please visit https://oer.ny.gov/training-and-professional-development.
• Public Service Workshops Program (PSWP) offers certain professional training opportunities for PEF represented and M/C designated employees that may grant continuing education credits towards maintaining professional licensure. For more information, please visit https://oer.ny.gov/public-service-workshops-program-pswp.
• OPWDD is an Equal Opportunity/Affirmative Action employer dedicated to creating and sustaining a culture of inclusion. We believe that we are most effective in managing and improving our service system with a diverse team of employees. With such a large workforce, we rely on the collective individual differences, life experiences, knowledge, self-expression, ideas and talent that our employees bring to their work. This speaks to our culture and is a key part of our successes. As we continuously recruit people for our team, we welcome the unique contributions that applicants bring in terms of their education, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.
• All people with disabilities are encouraged to apply.

Some positions may require additional credentials or a background check to verify your identity.

Name DDSOO 4 - Hudson Valley

Telephone [phone], option 3, option 5

Fax [phone]

Email Address [e-mail]

Address

Street 9 Wilbur Road

Human Resources

City Thiells

State NY

Notes on Applying Please reference EOA Posting # 26-061RR in all correspondence. Thank you.

StateJobsNY 2026 NYS Department of Civil Service