Mental Health Worker (PM)- Mental Health 103

Ultipro; San Leandro (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Telecare's Villa Fairmont MHRC in San Leandro, CA is seeking a Mental Health Worker (PM) to join the direct care team. The role focuses on meeting physical and psychological needs of adults with serious mental illness through direct and indirect services.

We require 1 year of relevant experience, a CNA or equivalent certification is acceptable, and a High School diploma or GED. Good communication in English is essential, and background clearance is required.

Qualifications

• One year of experience with nursing and/or psychiatric clients in a clinic, hospital or long-term care facility is preferred.
• Certification as a CNA or equivalent documents nursing skills knowledge acceptable.
• A High School diploma or G.E.D. equivalent is required.
• Must be able to read, speak and write English.
• Finger printing and background clearance required by Department of Justice.

Responsibilities

• Provide safe, effective direct care and document client activities and responses.
• Assist with meals and monitor vital signs as assigned.
• Develop and maintain therapeutic relationships with clients.
• Participate in group outings and treatment planning meetings.
• Support adherence to policies and procedures and safety programs.

Skills

Communication skills

English proficiency

Teamwork

Education

High School diploma or GED

CNA certification or equivalent

Job description

Mental Health Worker (PM)- Mental Health 103

Job Category: Direct Care

Requisition Number: MENTA030485

• Posted : September 2, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Villa Fairmont MHRC is a 96 bed licensed Mental Health Rehabilitation Center. This program serves adults between the ages of 18-65.

STATEMENT OF PURPOSE

We exist to help people with mental impairments realize their full potential.

MISSION STATEMENT

Telecare will deliver and manage excellent services and systems of care for persons with serious mental illness.

POSITION OBJECTIVE

The Mental Health Worker is the treatment team member who is responsible for providing care to meet the physical and psychological needs of clients through providing direct and indirect services.

Shifts Available:

Expected starting wage is $23.00.This position is covered by a collective bargaining agreement and is subject to union membership requirements upon hire. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.

QUALIFICATIONS

One (1) year of experience with nursing an/or psychiatric clients in a clinic, hospital or a long-term care facility is preferred. Knowledge of basic psychiatric and nursing skills, including nursing interventions is essential. Certification as a CNA or its equivalent is acceptable documentation of nursing skills knowledge. A High School diploma or G.E.D. equivalent is required. Good communication skills and a desire to work with severely mentally impaired adults is crucial. Incumbents must be at least eighteen (18) years of age and be proficient in reading, speaking and writing English. Applicant must be finger printed, sign under penalty of perjury that there has been no conviction of any crime, other than minor traffic offenses, and receive clearance from the Department of Justice.

KEY RESULT AREAS

MISSION, VALUES AND BELIEFS

• Demonstrates the Telecare mission, purpose, values and beliefs in everyday language and contact with clients, the public and other staff members.

QUALITY AND QUANTITY OF WORK

• Provides safe, effective and efficient implementation of direct care in accordance with established policies, procedures and standards of care.
• Establishes and maintains and co-facilitates a therapeutic relationship with clients and acts as a role model in maintaining a hopeful and positive attitude in problem solving and coping with t he disabilities associated with mental illness.
• Attends and participates in community meetings and groups.
• Documents client activities of daily living, response to interventions, and significant behavior changes as appropriate.
• Admits and discharges patients as assigned, this includes completing associated documentation.
• Collects stool, urine and other specimens, as requested, on assigned clients.
• Obtains client vital signs and weights, as assigned.
• Assists clients at mealtime by distributing meal trays, pouring beverages and/or feeding clients in need of assistance.
• Provides client monitoring including but not limited to rounds, seclusion and restraint supervision and smoke breaks.
• Commitment to teamwork via questions and cooperation.
• Assist in client outings and/or driving.
• Practices body substance precautions at all times.
• Other duties as assigned.

TEAM MEMBER PARTICIPATION

• Participates as a team member and provides input via reporting observations, concerns and asking appropriate questions.
• Reviews and implements client treatment plans.
• Actively participates in multidisciplinary team meetings and treatment planning meetings.
• Demonstrates knowledge of PART principles and techniques.
• Informs the charge nurse of client behavior and condition, particularly changes in mental and/or physical condition.
• Participates in and assists clients during group outings.

ASSESSMENT

• Observes, records and reports client social, psychiatric and physical behavior.
• Completes the following assessment activities:
• Assists in client reviews and assessment of client care plans.
• Demonstrates the ability to recognize changes in client milieu and make modifications in care giving methods.

JUDGMENT, DECISION MAKING AND INITIATIVE

• Demonstrates knowledge and proper use of equipment and supplies.
• Promotes and assists clients in developing self-help skills.
• Explains policies and procedures to clients and their families.
• Demonstrates knowledge of nursing policies and procedures as they relate to direct and indirect client care.

RELATIONSHIPS WITH OTHERS

• Demonstrates a good rapport and cooperative working relationships with all members of the team; responds to co-workers with concern and promotes group morale.
• Maintains an effective and courteous working relationship with clients and other staff members through the use of appropriate interpersonal skills.
• Protects the confidentiality of employee and client information.

QUALITY IMPROVEMENT

• Continually focuses on assigned tasks and seeks and implements improvements as necessary.
• Understands and demonstrates the safety program in all activities.
• Protects clients from behavior that could damage themselves or others.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

CUSTOMER AND COMMUNITY RELATIONS

• Demonstrates a knowledge of Telecare’s customers including clients/clients families and governmental agencies in all interactions and conduct.
• Acts in a professional manner, always demonstrating respect and understanding of the community and neighborhood when representing Telecare in the community.

PLANNING AND TIME UTILIZATION

• Completes and follows through with tasks and assignments, meeting expected deadlines.

ATTENDANCE AND RELIABILITY

• Understands and demonstrates knowledge of all policies associated with attendance and tardiness.

PROFESSIONAL DEVELOPMENT

• Attends all assigned in-service education classes.
• Role models excellent professional practice.
• Always dresses appropriately and professionally.

PHYSICAL REQUIREMENTS

See attachment for requirements.

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

POSITION PHYSICAL REQUIREMENTS

ACTIVITY

NEVER

0 hours

OCCASIONALLY

up to 3 hours

FREQUENTLY

3 - 6 HOURS

CONSTANTLY

6 - 8+ HOURS

Sitting X

Walking X

Standing X

Bending (neck) X

Bending (waist) X

Squatting X

Climbing X

Kneeling X

Crawling X

Twisting (neck) X

Twisting (waist) X

Hand Use: Dominant hand Right--- Left---

Is repetitive use of hand required? YES X

Simple Grasping (right hand) X

Simple Grasping (left hand) X

Power Grasping (right hand) X

Power Grasping (left hand) X

Fine Manipulation (right hand) X

Fine Manipulation (left hand) X

Pushing & Pulling (right hand) X

Pushing and Pulling (left hand) X

Reaching (above shoulder level) X

Reaching (below shoulder level) X

LIFTING CARRYING

Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

3 - 6 hrs.

Constantly

6 - 8+ hrs.

Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

3 - 6 hrs.

Constantly

6 - 8+ hrs.

Height

Never

0 hrs.

Occasionally

up to 3 hrs.

Frequently

3 - 6 hrs.

Constantly

6 - 8+ hrs.

Dis-

tance

0-10 lbs. X X

11-25 lbs. X X

26-50 lbs. X X

51-75 lbs. X X

76-100 lbs. X X

100+ lbs. X X

OTHER JOB REQUIREMENTS: YES NO

a. Driving cars, trucks, forklifts, and other equipment? X

b. Working around equipment and machinery? X

c. Walking on uneven ground? X

d. Exposure to excessive noise? X

e. Exposure to extremes of temperature, humidity or wetness? X

f. Exposure to dust, gas, fumes, or chemicals? X

g. Working at heights? X

h. Operation of foot controls or repetitive foot movement? X

i. Use of special visual or auditory protective equipment? X

j. Working with bio-hazards such as: blood borne pathogens, sewage, hospital waste, etc. X

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.