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Yale New Haven Health Services Corp. seeks a dedicated mental health worker to join a multidisciplinary team and support nursing staff in delivering patient-centered psychiatric care. The role focuses on safety, dignity, and patient education within a structured treatment plan.
The position emphasizes collaboration with nurses, active participation in unit activities, and adherence to PFCC principles to ensure high-quality care and compassionate service to patients and families.
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Working collaboratively as a member of a multidisciplinary treatment team, the mental health worker is assigned to a Registered Nurse of Licensed Practical Nurse and participates in carrying out nursing interventions to provide patients with opportunities for learning and adaptive ways of coping. Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
EEO/AA/Disability/Veteran
Graduation from high school supplemented by at least two (2) years of college; Or equivalent combination of education and experience.
A minimum of one (1) year experience in a psychiatric facility, i.e., an inpatient unit or an outpatient psychiatric clinic.
Ability to deal effectively with agitated or violent patients. Excellent interpersonal skills.
Requires prolonged standing; walking; use of sight, hearing, and touch. May be exposed to infectious diseases. Will be exposed to physical, mental and emotional illness. Moderate stress and risk of injury from patient care. Standing/walking for more than half of the day. Frequently bending, reaching, pushing, pulling, twisting and lifting. Must be able to assist pushing/pulling/lifting patients ranging from five (5) to three hundred (300) pounds.