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Yale New Haven Health is seeking a Milieu Counselor to support nursing interventions and provide opportunities for learning and adaptive coping within a therapeutic milieu. You will work under the direction of a Registered Nurse and participate in unit activities that promote quality patient outcomes, emphasizing PFCC principles and exemplary service.
Qualifications include an Associates degree (Bachelor preferred) and at least 1 year in psychology or related fields.
To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.
Working collaboratively as a member of a multidisciplinary treatment team, the Milieu Counselor is assigned to and works under the direction of a Registered Nurse, participating in carrying out nursing interventions to provide patients with opportunities for learning and adaptive ways of coping. The Milieu Counselor works collaboratively with the licensed staff on the ongoing development of the milieu and activities that promote quality patient outcomes.Patient and family centered care (PFCC) at YNHH is demonstrated by working with patients and their families based on the 4 principles of PFCC: participation, dignity and respect, information sharing, and collaboration. This includes providing service excellence by creating a great "First Impression" by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel.Adheres to the "I Am YNHH" service excellence pledge and promotes a positive work environment.
EEO/AA/Disability/Veteran
EDUCATION
Associates degree required and Bachelor degree preferred
EXPERIENCE
Minimum one (1) year prior experience in Psychology and or related field, working with specialized populations such as emotionally disturbed adults, adolescents and or children and families.
SPECIAL SKILLS
Ability to work collaboratively in an interdisciplinary team to communicate and effectively deal with complex effectively charged situations and possess group facilitation and crisis management skills.
PHYSICAL DEMAND
Requires prolonged standing; walking; use of sight, hearing, and touch. May be exposed to infectious diseases. Will be exposed to physical, mental and emotional illness. Moderate stress and risk of injury from patient care. Standing/walking for more than half of the day. Frequently bending, reaching, pushing, pulling, twisting and lifting. Must be able to assist pushing/pulling/lifting patients ranging from five (5) to three hundred (300) pounds.
YNHHS Requisition ID
194386