Mental Health Technician, ER Unit

Holy Cross Health Fl; Fort Lauderdale (FL); On-site; USD 22,000 - 30,000; Full time

Job summary

Holy Cross Health Florida in Fort Lauderdale is seeking an ED Mental Health Tech for full-time, night shift (7P–7A). The role provides direct patient care, performing one-to-one observation and collaborating with the ED treatment team to support patients in behavioral health crises.

You will de-escalate crises, ensure patient safety in the psychosocial environment, escalate concerns to nurses, providers or security, and offer emotional support with calming techniques.

Qualifications

• High school diploma or equivalent required.
• Previous behavioral health experience preferred.
• BLS certification.
• CPI Nonviolent Crisis Intervention Training.

Responsibilities

• Direct one-to-one observation of patients in the ED, while documenting the patient’s condition during monitoring.
• Assist with crisis intervention by utilizing approved de-escalation and calming techniques as appropriate.
• Mitigate safety of patients experiencing psychosocial crises and their physical environment.
• Escalate safety or patient behavioral concerns to ED nurses, providers, or other colleagues including security personnel.
• Provide emotional support with calming techniques when appropriate.

Skills

Interpersonal communication

Critical thinking

Prioritization

Physical stamina

Education

High school diploma or equivalent

Job description

Employment Type

Full time

Description

Full Time, 7P-7A

Position Purpose

The ED Mental Health Tech (MHT) role is designed to provide a holistic and compassionate approach to patient safety by supporting patients experiencing behavioral health or psychosocial crises. The MHT works collaboratively with members of the ED treatment team and external departments in a direct patient care capacity.

Essential Functions And Responsibilities

• Direct one-to-one observation of patients in the ED, while documenting the patient’s condition during monitoring
• Assist with crisis intervention by utilizing approved de-escalation and calming techniques as appropriate
• Participates in mitigating the safety of patients experiencing psychosocial crises and their physical environment
• Immediately escalating safety or patient behavioral concerns to ED nurses, providers, or other colleagues including security personnel
• Provide emotional support with calming techniques when appropriate

Skills, Abilities, And Other Requirements

• Excellent interpersonal communication skills
• Strong problem-solving/critical thinking skills with a collaborative approach
• Ability to manage competing priorities and maintain composure in stressful situations
• Sitting for extended periods of time with frequent standing, walking, bending, and stooping

Minimum Qualifications

• High school diploma or equivalent
• Previous behavioral health experience preferred

Credentials/Licensure

• American Heart Association Basic Life Support (BLS)
• Current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI)

Our Commitment

Holy Cross Health Florida in Fort Lauderdale has been named one of America's Best Employers for Healthcare Professionals by Forbes!

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.