Mental Health Technician, ER Unit

Trinity Health Corp.; Fort Lauderdale (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Trinity Health Florida in Fort Lauderdale is seeking an ED Mental Health Tech (MHT) to support patients in behavioral health crises within the ED. You will perform direct observation, assist with crisis de-escalation, and help keep patients safe, coordinating with ED nurses and providers.

The role emphasizes compassionate, patient-centered care and requires a high school diploma, BLS certification, and CPI crisis intervention training.

Qualifications

• High school diploma or equivalent required.
• Behavioral health experience preferred.
• BLS certification.
• CPI Nonviolent Crisis Intervention certification.

Responsibilities

• Direct one-to-one observation of patients in the ED and document condition during monitoring.
• Assist with crisis intervention using de-escalation techniques.
• Mitigate safety concerns for patients in psychosocial crises.
• Escalate safety or behavioral concerns to ED nurses/providers or security.
• Provide emotional support with calming techniques.

Skills

Interpersonal communication

Problem-solving

Prioritization under pressure

Calm under stress

Observation and documentation

Education

High school diploma or equivalent

Behavioral health experience preferred

BLS certification

CPI Nonviolent Crisis Intervention training

Job description

Employment Type: Full time Shift: Description: Full Time, 7P-7A Position Purpose The ED Mental Health Tech (MHT) role is designed to provide a holistic and compassionate approach to patient safety by supporting patients experiencing behavioral health or psychosocial crises. The MHT works collaboratively with members of the ED treatment team and external departments in a direct patient care capacity.

Essential Functions and Responsibilities

• Direct one-to-one observation of patients in the ED, while documenting the patient’s condition during monitoring
• Assist with crisis intervention by utilizing approved de-escalation and calming techniques as appropriate
• Participates in mitigating the safety of patients experiencing psychosocial crises and their physical environment
• Immediately escalating safety or patient behavioral concerns to ED nurses, providers, or other colleagues including security personnel
• Provide emotional support with calming techniques when appropriate

Education/License/Certification Requirements

• Excellent interpersonal communication skills
• Strong problem-solving/critical thinking skills with a collaborative approach
• Ability to manage competing priorities and maintain composure in stressful situations
• Sitting for extended periods of time with frequent standing, walking, bending, and stooping

Minimum Qualifications

• High school diploma or equivalent
• Previous behavioral health experience preferred

Credentials/Licensure

• American Heart Association Basic Life Support (BLS)
• Current Nonviolent Crisis Intervention Training certification from the Crisis Prevention Institute (CPI)

Holy Cross Health Florida in Fort Lauderdale has been named one of America’s Best Employers for Healthcare Professionals by Forbes!

Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.