Mental Health Technician

Hickory House Recovery; Town of Greenfield (NY); On-site; USD 28,000 - 36,000; Full time

Job summary

Hickory House Recovery in New York invites a dedicated Behavioral Health Technician to join the 11pm–7am shift, working under the Behavior Health Manager. You will monitor and document client activities, support treatment plans, and ensure safety and confidentiality.

The role requires strong communication, reliability, and the ability to follow directives while maintaining professional boundaries. You will also assist with group activities, medication dispensation oversight, and EMR

Qualifications

• High School diploma or GED required; must learn quickly and handle multiple tasks.
• Strong communication skills for telephone and in-person interactions.
• Positive demeanor with professional boundaries with clients.
• Follow directives, adhere to facility policies, and implement with consistency.
• Scheduling flexibility is required; holiday and weekend rotation.
• Dependability and punctuality are essential for this role.
• Must hold a valid driver s license and provide own insured transportation.

Responsibilities

• Maintains HIPAA compliance in all communications regarding clients in treatment.
• Engages with clients daily to support treatment plan implementation.
• Leads educational groups for recovery and relapse prevention.
• Assists with client activities in residential treatment settings.
• Oversees medication dispensing per physician regulations and EMR schedule.
• Documents all engagements in the EMR with concise communication.
• Ensures attendance in sessions and outside meetings; maintains confidentiality.
• Attends staff meetings and trainings as directed.
• Maintains cleanliness and order of the Chateau and documents repairs as directed.
• Follows all procedures in Behavioral Health Procedural Manual.

Skills

High School diploma or GED

Learn quickly

Multi-task

Effective communication

Professional boundaries

Time management

Team approach

Basic computer skills

Dependability

Punctuality

Valid drivers license

Education

High School diploma or GED

Tools

EMR software

Job description

PRIMARY FUNCTION:

3rd SHIFT POSITION; 11pm - 7am

SCOPE:

Under the immediate supervision of the Behavior Health Manager, the Behavioral Health Technician is responsible for monitoring, observing and reporting client activities while providing structure and support of the clinical person-centered treatment plan.

MINIMUM QUALIFICATIONS:

• Minimum requirements, High School diploma or GED
• An ability to learn quickly, multi-task, and utilize effective communication skills, including both telephone and in-person.
• Positive demeanor and clear understanding of professional boundaries with clients.
• Ability to follow directives explicitly, adhere to facility policies, with seamless implementation, regardless as to client demands. Intrinsic motivation, client-driven service disposition, excellent time management skills, team approach, and basic computer skills.
• Scheduling flexibility, holiday and weekend rotation is REQUIRED.
• Dependability and punctuality is essential to this role.
• Musthold valid driver's license with acceptable driving record and provide own insured transportation.

PRIMARY RESPONSIBILITIES:

• Maintains adherence to HIPAA compliance inALLcommunication regarding clients in treatment.
• Consistent, daily,APPROPRIATEengagement with clients, providing support through implementation of the treatment plan.
• Facilitation of educational groups for recovery and relapse.
• Responsibilities when working closely with clients in residential treatment.
• Ensures medication dispensing for clients, per regulations and EMR schedule as dictated by the physician with concise documentation.
• Uses facility EMR to accurately documentALLengagements with clients in treatment with concise, fluid communication in the electronic chart.
• Ensures all clients are in attendance with individual and group treatment sessions, as well as approved outside meetings.
• Maintains strict confidentiality of client information and records without exception.
• Clarity surrounding cultural sensitivity and professional boundaries.
• Attends all staff meetings and trainings as directed by supervisor.
• Works continuously to maintain the cleanliness and functional order of the Chateau.
• Inspects property and documents same for needed repairs as per supervisor’s directive.
• Follow all processes and procedures in the Behavioral Health Procedural Manual