Mental Health Specialist II (Multiple Vacancies)

Davita Inc.; Piscataway Township (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

Rutgers University Behavioral Health Care is seeking a Mental Health Specialist II to support individuals contacting the Call Center. This role is crucial in providing culturally competent and empathetic support, ensuring individuals receive the necessary assistance and referrals.

Benefits

Medical, prescription drug, and dental coverage

Paid vacation and holidays

Employee and dependent educational benefits

Qualifications

• Four years full-time experience in the mental health field.
• Experience with substance use disorders preferred.

Responsibilities

• Interacts with the Call Center team regarding duties.
• Provides customer-friendly services and engages individuals respectfully.
• Responds to inquiries and referrals in a professional manner.

Skills

Fluency in Spanish

Customer service skills

Empathy

Education

Bachelor's Degree in relevant mental or social health care field

Job description

Position Details

Position Information

Rutgers University Behavioral Health Care (UBHC), established in 1971, offers a full continuum of evidence based behavioral health and addiction services for children, adolescents, adults, and seniors throughout New Jersey. UBHC's 1,060 experienced behavioral health professionals and support staff are dedicated to treatment, prevention, and education. UBHC, one of the largest providers of behavioral health care in the country, has a budget of $260 million and has 15 sites throughout New Jersey. Services are readily accessible and include: inpatient, outpatient, partial hospitalization, screening, crisis stabilization, family/caregiver support, community outreach and case management, supportive housing, supported employment, prevention and consultation, employee assistance programs, and a licensed therapeutic school from preschool through high school. Specialty services include the New Jersey suicide prevention helpline and peer help lines for police, veterans, active military, teachers, mothers of special needs children and child protective service workers. In FY2016, UBHC treated 16,199 consumers, had 24,502 admissions, and touched the lives of 19,441 individual callers through peer support. In addition, UBHC is the primary mental health training resource for the New Jersey departments of Human Services, Children and Families, and Corrections, delivering 16,000 trainings each year.

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a fully remote work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Recruitment/Posting Title	Mental Health Specialist II (Multiple Vacancies)
Job Category	Staff & Executive - Healthcare - Administrative Services
Department	UBHC-Outpatient Admin
Overview
Posting Summary	Rutgers, The State University of New Jersey is seeking a Mental Health Specialist II for the Outpatient Services Department within Rutgers University Behavioral Health Care. Performs functions in support of the Unit's mission providing person centered, culturally competent, and "consumer friendly" services to individuals who contact the Call Center. Receives requests for service, undertakes review of the service need of the caller or consumer, and responds by offering support and appropriate referrals and disposition. Among the key duties of this position are the following: As part of the Call Center team, interacts with the supervisor regarding duties and assignments for each shift. Provides "customer friendly" services, taking initiative in engaging individuals served in an empathic and concerned manner. Responds to referrals, inquiries, and other contacts with professionals, outside agencies, and other parties in a professional and cordial manner. Takes the initiative to identify the needs of the individual served, using language and tone which communicates respect for the individual. Responds with sensitivity to cultural and socio-economic issues of individuals served. Assures that the expressed needs and strengths of the individual served drive service delivery. Consistently demonstrates session/group facilitation management skills, as applicable.
FLSA	Nonexempt
Grade	187
Salary Details
Minimum Salary	27.330
Mid Range Salary	27.830
Maximum Salary	28.660
Offer Information
Benefits	Rutgers offers a comprehensive benefits package to eligible employees, based on position, which includes: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits Life insurance coverage Employee discounts programs For detailed information on benefits and eligibility, please visit: http://uhr.rutgers.edu/benefits/benefits-overview.
Position Status	Full Time
Working Hours (per week)
Standard Hours	40.00
Daily Work Shift	Rotating
Work Arrangement
Union Description	Teamsters 97
Payroll Designation	PeopleSoft
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	Four (4) years of full-time experience in the mental health field or a Bachelor's Degree in a relevant mental or social health care field. Equivalent education, experience and/or training may be substituted for the degree
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Fluency in Spanish required Demonstrates ability to use a computer to record services and other basic office functions. Demonstrates ability to work independently and as a member of a team.
Preferred Qualifications	Applicants possessing a degree in Social Work must have an active New Jersey certification/licensure as required by the State Board of Social Work. Previous training and/or experience working with substance use disorders preferred.
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Standing, sitting, walking, talking or hearing. No special vision requirements. WORK ENVIRONMENT: May be required to work nights and weekends. Office environment. Moderate noise.
Special Conditions

Posting Details

Posting Number	25ST0420
Posting Open Date
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Piscataway (RBHS)
City	Remote
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement