Mental Health Specialist/Case Manager IV - Bilingual Preferred

Turning Point of Central California Inc; Fresno (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee Assistance Program

Pension Fund

Mileage reimbursement

Paid professional development

Career development

PSLF program

Job summary

Turning Point of Central California, Inc. seeks a Mental Health Specialist/Case Manager IV to provide targeted mental health services to children and families across homes, schools, and community sites.

You will conduct direct services, case management, and rehabilitation training. You will collaborate with partners, document in Medi-Cal compliant systems, and handle billing promptly while meeting monthly performance metrics.

Qualifications

• Bachelor’s degree in social work or counseling or related field.
• 1+ year experience in a similar role preferred.
• Fluent written and spoken English.
• Proficient in Office 365, Teams, Zoom or similar tools.
• Valid driver’s license and reliable transportation.
• Able to pass background, drug screen and TB test.

Responsibilities

• Provide mental health services to children, youth and care providers in various settings (residence, school, community, telehealth, clinic).
• Deliver direct services including case management and rehabilitation skills.
• Collaborate with community partners and maintain case documentation per guidelines.
• Submit documentation and billing promptly; meet monthly KPIs and deadlines.
• Drive for agency business and attend staff meetings; respond to emergencies as needed.

Skills

Bilingual Spanish

English communication

Teamwork

Emergency response

Education

Bachelor’s degree in social work or counseling

Tools

Office 365

Teams

Zoom

Job description

JOB SUMMARYThe Mental Health Specialist/Case Manager IV reports to the MHS Supervisor and is responsible for providing specialized services to clients in gaining access to needed medical, social, housing, economic, educational, and other direct services.ESSENTIAL JOB RESPONSIBILITIESProvide mental health services to children, youth and care providers in settings such as client residence, school, community locations, tele-health and clinic sites.Provide direct services, including case management and rehabilitation skills to clients. Such services may include group counseling, individual, and/or other forms of direct service as outlined in the Plan of Care.Collaborate with community partners as part of mental health activities.Maintain appropriate case recording documentation as per the Rehab option Medi-Cal guidelines, case recording, and other contract guidelines.Maintain and submit all documentation and billing as it relates to client services in a timely fashion.Meet monthly key performance metrics, including end of the month deadlines, productivity standards and documentation timeliness expectations.Employees shall follow the reporting requirements for incidents of Child Abuse, Elder Abuse, Adult Abuse, Dependent Adult Abuse and Tarasoff warnings per California reporting laws.Develop and maintain outside supportive referral services for clients.Communicate closely, in a systematic fashion, with agencies and significant others involved in the rehabilitation of clients.Attend job-related trainings and participate in a variety of in-service training, and seminars.Attend weekly staff meetings.Think and act quickly and efficiently in emergencies.Complete training requirements set by the agency and county.Will drive on agency business, either in a company vehicle or personal car, including picking up, transporting and dropping off clients.Physical presence at the program is required.Employees are expected to manage their cell phone use so that the Agency cell phone stipend covers business usage related to two-factor authentication (2FA) and required HRIS access.ESSENTIAL JOB REQUIREMENTSBachelor’s degree in social work or counseling in a related field.One (1) year experience working in a similar or related field (preferred).Communicate effectively in written and spoken English.Computer skills in Office 365, Teams, Zoom and other communication/meeting platforms.Possess a valid driver’s license and have access to a dependable means of transportation that is properly insured and operated in accordance with all laws. Agency insurer authorization is required.Ability to pass a pre-employment criminal background check.Ability to pass a pre-employment drug screen and TB test. ESSENTIAL JOB REQUIREMENTS FOR BILINGUAL SKILLCommunicate effectively in written and spoken Spanish.Required ability to communicate effectively with monolingual Spanish speaking clients and families for all clinical purposes.Assist with phone calls for Spanish speaking clients.Required to provide language translations for case managers and Physicians on a periodic basis.Minimal adequate competency in the Spanish language as evidenced by successful passage of the TPOCC Spanish Competency Test.Other translation tasks as required.COMPANY BENEFITSPay Range:Monolingual: Class 135 ($23.10 - $29.23/hour)Bilingual: Class 140 ($23.34 - $30.72/hour)Company paid benefits package including medical, dental, vision, Employee Assistance Program, Pension Fund and many other voluntary benefitsQualified non-profit for the Public Service Loan Forgiveness (PSLF) ProgramOn the job training including paid professional development and career developmentRewarding work environment with excellent opportunities for career growthMeaningful relationships with your co-workers and the individuals we serveFamily-oriented environmentMileage reimbursement for travelWe are a diverse, inclusive and equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (40+), disability status, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, protected military or veteran status, or any other characteristic protected by law.Turning Point of Central California, Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.