Mental Health Group Coordinator: Admin & Care Lead

Research And Developement Industries Inc; Gilbert (AZ); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

PTO

Health coverage

Dental & Vision

401(k)

HSA

Dependent Care FSA

Wellness resources

Professional growth

Collaborative culture

Job summary

Transitions Counseling and Consulting is seeking a Group Coordinator to provide administrative support and care collaboration for current and future clients and their families in Arizona.

The role focuses on coordinating referrals, facilitating entry into group services, and supporting back-office tasks with a collaborative team. This position emphasizes compassionate care, accurate documentation, and strong communication skills to improve client outcomes.

Qualifications

• Minimum: High school graduate or equivalent.
• Experience in sales and marketing preferred.
• Experience in a healthcare or behavioral health setting preferred.
• Experience working with an electronic healthcare record (EHR) preferred.
• Strong basic computing skills with Microsoft Office programs (Word, Excel).
• Excellent organizational skills and ability to communicate clearly with diverse people.

Responsibilities

• Meet with clients and their families in person and/or via secure platforms for referral and care coordination to our mental health group services.
• Ensure timely follow-up on referrals to group clients for both internal and external referrals.
• Build and maintain positive relationships with community partners to coordinate referrals.
• Facilitate entry into group services upon discharge from higher levels of care (e.g., from hospital).
• Coordinate weekly psychiatry appointments for group clients.
• Coordinate step-down care following group graduation.
• Review financial agreements for group clients and explain insurance components in plain language.
• Effectively communicate the medical necessity and value of group care.
• Contribute to continuous improvement of group programming by identifying gaps and solutions.
• Track and follow-up on incomplete documents and financial agreements by phone, email, and secure text messaging.
• Track client attendance and absence from group-based services.

Education

High school diploma or equivalent

Tools

EHR software

Microsoft Word

Microsoft Excel

Job description

Transitions Counseling and Consulting is seeking a Group Coordinator to provide administrative support and care collaboration for current and future clients and their families in Arizona.

The role focuses on coordinating referrals, facilitating entry into group services, and supporting back-office tasks with a collaborative team. This position emphasizes compassionate care, accurate documentation, and strong communication skills to improve client outcomes.