Mental Health Crisis Case Manager-Day/PM's-LOH Assessment & Referrals

Swedish Hospital; Naperville (IL); Presencial; USD 49.000 - 77.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Premium pay

Tuition reimbursement

Free parking

Paid time off

Descripción de la vacante

Endeavor Health is seeking a BH Crisis Case Manager to conduct crisis assessments and coordinate treatment planning at LOH. The role is full-time (36 hours weekly) with hours from 10:00 to 22:00.

Responsibilities include patient assessments, treatment referrals, and collaboration with hospital teams to ensure rapid, safe disposition. Applicants should hold a Master's in a behavioral health field and have strong communication skills, with at least two years of assessment experience and

Formación

• Master's degree in behavioral health field.
• High level of communication in difficult situations.
• Knowledge of DSM5 and ICD10 diagnostic criteria.
• Interqual/MCG standards familiarity.
• Minimum two years of assessment experience.

Responsabilidades

• Conduct crisis clinical assessments for patients at Edward/Elmhurst Hospitals.
• Assess clinical needs and obtain initial diagnostic impressions during disposition with physicians.
• Perform patient intake assessments: vital signs, BMI, and alcohol use.
• Coordinate with multidisciplinary teams for treatment and discharge planning.
• Arrange referrals aligned with medical/psychiatric status and symptoms.
• Maintain accurate medical records in Epic and coordinate with UM Dept.

Conocimientos

Master's degree

Strong communication

DSM5 knowledge

ICD10 knowledge

Assessment experience

Educación

Master's degree in behavioral health

Herramientas

CPI certification

CPR certification

Descripción del empleo

Hourly Pay Range: $35.85 - $55.57 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: BH Crisis Case Manager
• Location: LOH
• Full Time- 36hrs/week
• Hours: 10am-10pm

What you will do:

• Responsible for conducting crisis clinical assessments for patients seeking treatment at Edward Hospital and Elmhurst Hospital
• Appropriately assesses their clinical needs. Obtains initial diagnostic impression and confirmation during the disposition process with the physician or designee.
• Assesses patients including vital signs, weight, blood alcohol and calibration of BMI for specific population.
• Reviews previous documentation prior to assessment process and "case formulation".
• Provides treatment referrals which are consistent with the customer's medical and psychiatric status and symptoms.
• Identifies potential/actual problems that may adversely affect the patient and/or department. Reports situations immediately.
• Oversees follow up with referral sources as appropriate.
• Obtains collateral with families and support systems through face-to-face interviews and/or phone calls.
• Consults with multidisciplinary treatment team members in all areas of the hospital on the assessment, treatment and discharge planning of patients with mental health problems.
• Completes and acts as a resource to hospital staff on admission paperwork and patient rights.
• Contacts and coordinates with families and community agencies as appropriate
• Participates in care conferences and emergency department huddles to discuss key social, financial, and discharge planning factors which may affect patients' responses to treatment.
• Demonstrates comprehensive understanding of hospital admission policies, including but not limited to EMTALA, Illinois Mental Health Code and Confidentiality Act and HIPAA.
• Demonstrates understating of Behavioral Health Reimbursement systems, including managed care contracts, utilization management processes, Medicare and Medicaid.
• Obtains pre-certification with insurance companies when necessary.
• Documents precert information in Epic system and appropriately hands off to UM Dept.
• Facilitates bed management planning and coordination with LOH nursing supervisors and LOH ARC Charges.
• Functions as backup for Assessment Specialists when needed.
• Educates patients and patient families regarding the effects of illness and disability on personal adjustment, family dynamics, relationships, social issues and the like.
• Maintains accurate and timely medical records including initial assessment, progress notes, discharge dispositions, and so forth.
• Provides support and guidance to new BH Crisis Case Managers during and after orientation.
• Educates new employees in the department to clinical skills related to assessment, documentation and understanding processes and legalities of the department.

What you will need:

Required Education, Skills and/or Experience:

• Master's Degree or higher in a behavioral health field
• A high level of communication skills is required in order interact effectively with others in very difficult situations
• Knowledge of DSM5 (Diagnostic and Statistical Manual of Mental Disorders) diagnostic criteria, ICD10 and interqual/MCG standards
• A minimum of two years of previous assessment experience

Preferred Education, Skills and/or Experience:

• Minimum of two years of experience in crisis/emergency services, behavioral health setting
• Knowledge of patient rights and law pertaining to mental health

Required License and/or Certification:

• Licensed Social Worker (LSW), Licensed Clinical Social Worker (LCSW), Licensed Profession Counselor (LPC), Licensed Clinical Professional Counselor (LCPC) licensure
• Current State of Illinois driver's license required if the incumbent is selected to perform related duties at an alternate location. If the incumbent uses their personal vehicle, the incumbent must maintain automobile liability coverage as required by law and evidence of such coverage may be requested.
• CPI certification is required within 90 days of start date into position.
• Current CPR Certification issued by either American Heart Association or Red Cross within 90 days of start date into position.

Benefits (For full time or part time positions):

• Premium pay such as shift, on call, holiday and more based on an employee's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Free Parking
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. O