Mental Health Community Support Specialist

University Of New Mexico - Hospitals; Santa Fe (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

UNM Hospitals is seeking a dedicated Behavioral Health Specialist to coordinate and provide services to individuals and families, promoting rehabilitation and resiliency across age groups from neonate to geriatric. The role emphasizes crisis support, personalized interventions, and collaboration with the care team to remove barriers to recovery.

Based in Santa Fe, the position is full-time with a Day shift and a 1.00 FTE, offering meaningful patient impact within the Care Link BH Home - UPC

Qualifications

• Related Education and Experience may be substituted for one another on a year for year basis.
• 1 year directly related experience
• CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days

Responsibilities

• PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable
• NAVIGATION/ PATIENT ADVOCACY - Work to eliminate barriers to access to culturally competent medical services for all patients. Assist patients to access community resources, and financial assistance programs and services that are needed
• COLLABORATION - Collaborate with medical providers, multidisciplinary team members and community resource providers to assist patient to meet above described treatment goals
• LIFE SKILLS - Facilitate and encourage the development of skills in activities of daily living, interpersonal coping, socialization, & community functioning
• DEVELOPMENT - Plan for professional growth related to professional goals based on self-assessment, evaluation and feedback
• WELLNESS - Offer information and resources to provide patient information on their specific mental “condition”; mentor to promote recovery and resiliency and instill hope; teach symptom monitoring and relapse prevention skills
• WELLNESS - Provide information about illnesses; assist patient with knowledge of their medication
• SERVICE PLANS - Assist in the development and coordination of the individual’s service plan based on strengths and goals; include recovery/resiliency management and crisis plans
• RESOURCE COORD - Assist in obtaining access to rehabilitative, medical and other services; help secure housing and benefits
• SUPPORT SERVICES - Encourage development of natural supports in workplace, school, family and community
• ASSESSMENT - Identify strengths, needs and barriers; conduct ongoing assessments
• CRISIS INTERVENTION - Assess and intervene in crisis situations and promote crisis management plans
• TRACKING - Coordinate care plan tracking and post-discharge follow-up
• DOCUMENTATION - Document encounters and billing. Maintain client files
• STATISTICS - Maintain and report program statistics
• DEVELOPMENT - Promote professional growth through education and engagement
• PATIENT SAFETY 1 - Follow patient safety policies
• PATIENT SAFETY 2 - Improve safety through policy review
• PATIENT SAFETY 3 - Report environmental risks
• PATIENT SAFETY 4 - Report safety concerns and errors
• PATIENT SAFETY 5 - Encourage patient participation in care

Education

Bachelor's Degree

Job description

UNM Hospitals is seeking a dedicated Behavioral Health Specialist to coordinate and provide services to individuals and families, promoting rehabilitation and resiliency across age groups from neonate to geriatric. The role emphasizes crisis support, personalized interventions, and collaboration with the care team to remove barriers to recovery.

Based in Santa Fe, the position is full-time with a Day shift and a 1.00 FTE, offering meaningful patient impact within the Care Link BH Home - UPC