Mental Health Clerk (PAGNY), Correctional Health Services

NYC Health + Hospitals/Correctional Health Services; New York (NY); On-site; USD 43,000 - 46,000; Full time

Job summary

A healthcare provider in New York is looking for a Mental Health Clerk to support administrative operations in a mental health unit. Responsibilities include managing appointment lists, maintaining patient databases, and ensuring confidentiality of sensitive information. Candidates should have an Associate's degree, excellent communication skills, and proficiency in MS Office. The role offers a competitive salary range of $43,407.00–$45,805.00 per year and is unionized with additional benefits.

Benefits

Competitive compensation package

Free medical plans starting day one

Excellent dental insurance starting day one

Generous paid time off program

Healthcare FSA and Dependent FSA

Qualifications

• Must have knowledge of relevant software applications.
• Experience in maintaining patient confidentiality required.
• Ability to prioritize work and manage time effectively.

Responsibilities

• Manage appointment lists for mental health care visits.
• Assist with maintenance of patient databases.
• Handle sensitive information confidentially.

Skills

Excellent communication skills

Strong data management

Exceptional time management

Education

Associate's degree or equivalent education

Tools

MS Office

MS Word

Excel

Job description

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NYC Health + Hospitals/Correctional Health Services provided pay range

This range is provided by NYC Health + Hospitals/Correctional Health Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$43,407.00/yr - $45,805.00/yr

Employed by PAGNY for The Division of Correctional Health Services (CHS) of New York City Health + Hospitals (H+H) is responsible for the delivery of medical care, mental health care, and discharge planning in the jail system. Approximately 25% of new admissions per year to the NYC jail system will receive care on the mental health service. This service strives to provide safe, holistic and evidence-based therapeutic interventions for the diverse range of mental health issues that face the population, from serious mental illness to the natural struggles that accompany incarceration. The service provides some of the most comprehensive and unique treatment modalities in the country, including specialty housing units for individuals with serious mental illness, a 24-hour on-call psychiatric service, robust creative arts programming, a strong DBT training program, clinics in each of the facilities, substance use treatment, integrated re- entry services, and relationships with multiple training institutions throughout the city.

RESPONSIBILITIES:

Under the supervision of the Mental Health Unit Chief, the Mental Health Clerk will perform various administrative and clerical tasks to support the facility mental health operations. This includes managing the appointment lists to ensure proper scheduling of mental health care visits and assisting with the maintenance of patient databases and spreadsheets during the day tour (8am – 4pm), Monday through Friday.

• Assist in answering incoming calls and directing them to appropriate staff.
• Maintain patient census database (when applicable)
• Reconcile and report MO Bed space (when applicable)
• Process and manage MO round sheets. This includes tracking/scanning and inputting into electronic record or databases (when applicable)
• Utilize the Inmate Inquiry System (IIS) in order to generate the lists of patients that were transferred into and out of the facility and discharged in order to update patient tracking database.
• Generate daily suicide watch list and disseminate to appropriate parties
• Assign “M” designation to newly enrolled patients via current procedures
• Provide real-time scheduling support and assist with timeliness completion
• Obtain/manage collateral records from outside institutions and agencies (e.g. hospital discharge summaries, psychological testing reports, confirmation of housing placement) as requested by mental health clinical staff member. This includes serving as the point of contact for outside medical records regarding collateral information, informing requesting clinical staff that records have arrived, and scanning all information received into the chart
• Chaperone telehealth encounters as identified by unit chief
• Maintain department equipment and reorder supplies
• Handle sensitive information in a confidential manner
• Perform additional related duties as assigned by supervisor

This position is located on Rikers Island.

Schedule: Full Time: Mon-Fri 8am-4pm

This position is unionized through 1199 and granted 1199SEIU benefits.

Qualifications

• Associate’s degree or equivalent education required
• Knowledge of relevant software applications including MS office, MS Word, Excel
• Proficient in the use of email and internet
• Excellent communication skills – verbal and written
• Strong data management • Exceptional time management skills and ability to prioritize work
• Experience in maintaining patient confidentiality

This position will require a background check, security clearance and/or drug screening. PAGNY is an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, Vietnam era veteran, or disabled Veteran status

Exceptional Benefits include:

• Competitive compensation package
• Choice of a three tiered, starting at FREE medical plans starting day one
• Excellent dental insurance including orthodontics coverage starting day one
• Generous paid time off program
• Healthcare FSA and Dependent FSA
• Salary: $43407.00-$45805.50 annually

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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