Mental Health Case Manager

Caminar, Inc.; San Jose (CA); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading behavioral health organization, Caminar, Inc. is seeking a Mental Health Case Manager. The role involves providing case management and rehabilitation services to adults with serious mental health disorders. Successful candidates will collaborate with therapists and ensure compliance with mental health service standards while maintaining a focus on wellness and recovery.

Benefits

Medical, Dental, and Vision

Flexible Spending Account

Employee Wellness Program

Life, Long-term Disability, and AD&D Insurance

Paid Time Off

401(K) Retirement Savings Plan

Commuter Benefits

Employee Assistance Program

Qualifications

• Two years of direct service experience required.
• Bilingual Spanish and English strongly preferred.
• Must maintain a California driver’s license.

Responsibilities

• Provide case management and rehabilitation services to adults/youth.
• Assess and consult regarding client diagnosis.
• Maintain excellent client records and compliance with standards.

Skills

Customer Service

Interpersonal skills

Written Communication

Teamwork

Ethics

Dependability

Education

Bachelor’s degree in social work, psychology, or human services

Tools

Electronic Health Record knowledge

Word

Excel

Outlook

Job description

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Position Title: Mental Health Case Manager

Program/Dept: Mental Health

Reports to: Clinical Program Manager

Classification: Regular, Fulltime, Non-exempt

Salary: $28 + DOEE & Benefits

About Us: Caminar is a leading behavioral health organization that supports youth and adults across multiple counties in Northern California and the San Francisco Bay Area. Caminar builds strength and stability through comprehensive mental health and substance use treatment, and wrap-around services, delivered through evidence-based, whole-person care. Founded in 1964, Caminar's vision is to be a beacon of safety, compassion, and fulfillment, supporting all those in our communities who need it most. Our mission is to build strength and stability through comprehensive mental health and substance use treatment delivered through evidence-based, whole-person care.

Caminar values diversity. People of all races, ethnicities, countries of origin, faiths, abilities, sexual orientations, and gender identities are welcome here. To learn more, please visit www.caminar.org.

Position Summary: The position of Mental Health Case Manager is under the supervision of the Clinical Supervisor and Director of Mental Health, with the requirement that 60% of time at minimum, is Medi-Cal billable or services being provided to clients. This position must be available to respond to Mental Health intakes as needed for adults with serious mental health disorders.

Essential Duties & Responsibilities:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Provide direct case management and rehabilitation services to adults/youth using

Wellness and Recovery model of care per the Santa Clara County Mental Health Department system of care. Most clients have dual diagnoses, both mental health and substance abuse disorders.

• Assess, consult regarding diagnosis; use engagement skills to support the development narrative summaries and treatment plans using Transformational Care Planning model for all clients assigned to caseload in collaboration with the assigned MH therapist.
• Plan and administer case management and mental health rehabilitation services to assist clients in accessing resources and reduce functional impairment due to mental health disorders and related problems.
• Identify changing needs of clients and assist clients to transition appropriately to higher or lower level of care.
• Discuss progress toward treatment goals with client.
• Consult with psychiatrist and/or other specialist concerning treatment plan, and update treatment plan as directed.
• Refer clients to supportive services to supplement treatment.
• Provide services at Family and Children Services location, as well as in client homes and in the community (doctors’ offices, Social Security Administration, court, etc.).
• At times transport clients to access services.
• Maintain excellent client records and complete all agency and/or third-party payer required reports and paperwork.
• Comply thoroughly with County Mental Health contract documentation and auditing standards and requirements in a timely manner.
• Participate in supervision and team meetings.
  
  

Requirements, Qualifications, Skills & Abilities:

• Education – bachelor’s degree in social work, psychology, human services or related field required.
• Experience – Two years direct service experience required.
• Cultural competencies strongly emphasized: ideal applicants will demonstrate professional and/or personal experience with a variety of racial, cultural, linguistic, sexual identity, disability, and recovery populations.
• Bilingual Spanish and English strongly preferred.
• Lived in community, educational and/or professional experience with diverse LGBTQ culture and issues preferred
• Prefer knowledge of Medi-Cal Mental Health policies, procedures and requirements.
• Must have and maintain current California driver’s license and functioning automobile.
• Computer skills - Proficient using Word, Excel, Outlook, and Internet Explorer. Electronic Health Record knowledge and experience desirable.
  
  

Competencies: To perform this job successfully, an individual should demonstrate the following competencies:

• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service; Meets commitments.
• Interpersonal skills – focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
• Written Communication –Writes clearly and informatively; Edit work for spelling and grammar; Able to read and interpret written information.
• Teamwork – Balances team and individual responsibilities; Gives and welcomes feedback.
• Ethics –Works with integrity and ethically.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Dependability – Follows instructions; Responds to management direction.
• Initiative – Asks for and offers help when needed.
  
  

Position Requirements:

• Physical: Occasionally required to push/pull objects up to 50 lbs., and to lift/carry objects up to 25 lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, etc. Must be able to walk, stand, and sit for extended periods.
• Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
• Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
• Environmental Conditions: Frequent exposure to varied office and mixed (residential/office) environments. Occasional exposure to toxins and poisonous substances, dust, and loud noises.
• Equipment: Frequently required to use a computer, phone, and fax machine.
  
  

Essential Requirements:

• Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
• This position may require limited, occasional, or frequent driving. If required, a valid California driver license, a reliable personal vehicle, and current personal auto insurance is required by law. In addition, an MVR sufficient to obtain and maintain insurability under agency auto liability policies are all essential job requirements.
• Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
• If applicable, a personal cell phone with reliable service and a data plan to use for business purposes.
• May be required to obtain and maintain First Aid and CPR certification.
  
  

We've Got You Covered

Medical, Dental, and Vision

Health coverage choices to fit you and your family’s needs. A zero-cost option for employee only and generous contributions to employee and dependent premiums.

Flexible Spending Account

Receive tax savings on out-of-pocket health care costs.

Employee Wellness Program

We’ll reimburse you for a portion of your gym/fitness dues.

Life, Long-term Disability, and AD&D Insurance

Provided at no cost to our full-time employees. Includes an option to purchase additional life coverage for both employees and dependents.

Paid Time Off

We offer twelve paid holidays and a generous sick and vacation benefit.

401(K) Retirement Savings Plan

We offer options for both pre-tax and post-tax (Roth) contributions.

The plan also offers an employer match on eligible employee deferrals at one year of service.

Commuter Benefits

Commuting to work each day can be expensive. Receive tax savings on your commuting costs!

Employee Assistance Program

For whatever issue you might face, our Life Assistance Program offers free, confidential assistance at no cost to you.

Caminar is a leader in providing innovative client-oriented mental health services. We are an equal opportunity employer. Please visit our web site at www.caminar.org

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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