Mental Health Care Provider

Willapa-Behavioral-Health; Raymond (WA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Willapa Behavioral Health in Washington state seeks a Mental Health Care Provider (MHCP) to respond to crises, coordinate crisis responses, and provide follow-up services until stabilization or enrollment in the MH system. The MHCP also serves as a hospital liaison for hospitalized clients from Pacific County.

The role requires strong clinical skills, telehealth capability, and the ability to work with diverse populations.

Qualifications

• Master’s degree or higher in counseling or social sciences; at least two years direct treatment experience.
• Or an AA degree with two years’ mental health or related field experience.
• Current licensure/registration/certification.
• Ability to build relationships with leadership, crisis staff and community partners.
• Excellent verbal and written communication; proficient with EMR and telehealth and MS Office.
• Valid driver’s license and reliable vehicle.
• Meet Washington health care vaccination requirements.

Responsibilities

• Respond to crises within two hours; coordinate crisis response with DCR as needed.
• Provide and coordinate follow-up services to crisis clients; stabilize or facilitate intake into mental health system.
• Coordinate with DCR for high-risk clients; maintain continuity with inpatient centers.
• Participate in clinical planning and staff meetings.
• Complete documentation per agency requirements.
• Attend professional conferences/workshops as appropriate.
• Maintain current mandatory certifications, licenses, and training.
• Remain current with WBH communications via email, newsletters, policies, and procedures.

Skills

Crisis response coordination

Documentation in EMR

Telehealth proficiency

MS Office

Verbal and written communication

Customer service

Driver's license

Education

Master’s degree in counseling or social sciences

AA degree in related field

Tools

EMR systems

Microsoft Office Suite

Telehealth platforms

Job description

Description

JOB TITLE: MENTAL HEALTH CARE PROVIDER

DEPARTMENT: Crisis Services

SUPERVISOR: Manager, Crisis Services

FLSA/TYPE: Exempt

SUPERVISES: N/A

JOB SUMMARY:

The Mental Health Care Provider (MHCP) is responsible for responding to and/or coordinating a response to all crises during the shifts associated with position. The MHCP provides crisis follow-up services until the crisis is resolved or the person is enrolled into the MH system. In addition, provide hospital liaison activities for all hospitalized people from Pacific County; be responsible for monitoring all LRAs (Least Restrictive Alternative); work with hospitals in providing follow- up services with discharged clients into the community.

GENERAL RESPONSIBILITITES:

Follow Willapa Behavioral Health & Wellness Service Excellence Standards / Code of Ethics and Policies and Procedures.

1. Adhere to rules of confidentiality.
2. Respect and accommodate a diverse population.
3. Maintain appropriate boundaries with clients and staff.
4. Work on-site as necessary or remotely using telehealth technology as determined by management.

ESSENTIAL FUNCTIONS:

1. Respond to crises within two hours of the initial call. Coordinate crisis response with Designated Crisis Responders (DCR) as needed. Assist clients with developing appropriate crisis/safety plans for mobile crisis staff to follow up in person or by phone after client’s initial crisis.
2. Provide and coordinate all follow-up services to people seen in crisis either during the day or after hours. Make every effort to stabilize the crisis or facilitate an intake into the mental health system.
3. Coordinate with DCR regarding high-risk clients not willing to voluntarily commit to a higher level of care who may possibly be a danger to themselves or others. Maintain a strong working relationship with inpatient mental health/treatment centers for continuity of care.
4. Participate in clinical, planning and staff meetings as required.
5. Complete all documentation according to agency requirements.
6. Attend professional conferences and workshops as appropriate.
7. Maintain current mandatory certifications, licenses, and training.
8. Remain current on WBH communications by email, newsletters, policies, and procedures.

Requirements

MINIMUM QUALIFICATIONS:

1. For a Mental Health Professional (MHP). A person with a master’s degree or further advanced degree in counseling or one of the social sciences from an accredited college or university. At least two years of experience in direct treatment of persons with mental illness or emotional disturbance, such experience gained under the supervision of a mental health professional. OR For a Mental Health Care Provider (MHCP). Minimum qualifications are A.A. level in a related field with two years of experience in mental health or related fields. OR For a Certified Peer Counselor (CPC), Must be a certified peer counselor and credentialed by DOH to provide services, typically as an Agency Affiliated Counselor, OR an Agency Affiliated Counselor.
2. Current registration/certification/license.
3. Develop good relationships and work effectively with the leadership team, crisis staff, medical team, professional and support staff, clients, and community partners.
4. Represent the agency in a positive and professional manner.
5. Excellent verbal and written communication skills, computer proficiency to document in the electronic medical record, and utilize telehealth and Microsoft office suite.
6. Excellent customer service with a client focus.
7. Able to sit, stand and move for long hours at a time and lift to 25 pounds.
8. A valid driver’s license and reliable vehicle.
9. Able to drive in daylight, darkness, and typical Northwest weather conditions.
10. Flexible to fill-in shifts if needed.
11. Meet the current Washington health care vaccination requirements for health care workers.

PREFERRED QUALIFICATIONS:

1. Two years’ experience in mental health or related field
2. Licensed mental health provider or associate: LMHC(A), LPC(A), LMFT(A), LICSW(A), SUDP(T)