Mental Health/Adult Protective Services Case Manager

Getactivewoodcounty; Wisconsin Rapids (WI); On-site; USD 59,000 - 67,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Wisconsin Retirement System (WRS)

Job summary

Wood County Human Services Department is seeking a full-time Emergency Mental Health/Adult Protective Services Case Manager in Wisconsin Rapids. The role includes monitoring commitment agreements, conducting protective services investigations, and coordinating crisis responses in the Mobile Crisis program.

Qualifications require a Bachelor's in a human services field, strong communication, and confidentiality.

Qualifications

• Bachelor’s Degree from an accredited college or university in a human services area is required.
• Good oral and written communication skills are vital.
• Demonstrated ability to maintain confidentiality.

Responsibilities

• Monitor individuals on commitment/settlement agreements related to mental health and substance use.
• Act as liaison for court paperwork, crisis plans, and after care plans.
• Provide direct supportive services to individuals to determine and address changing needs.

Skills

Oral and written communication

Confidentiality

Time management

Education

Bachelor’s Degree in human services

Tools

Calculator

Copy machine

Fax machine

Scanner

Computer

Job description

Wood Countyis an Equal Opportunity Employer (M/F/D/V).

Mental Health/Adult Protective Services Case Manager

Location: River Block Building - WR

FT/PT: Full-time 38.75hrs/week - WRS Eligible

Deadline to apply: 10/26/2026

Hiring Range: $58,858.15 to $66,595.75/annually

Job Responsibilities:

WHO WE ARE:

The Wood County Human Services Department has great passion for helping the members of our community. As an employer, we strive to provide a work environment where diversity and differing opinions are valued, creativity is encouraged, continuous learning and improvement are fostered, teamwork and open/honest communication are encouraged, and meeting customer needs through quality services is a shared goal across all departments.

WHAT WE OFFER:

• Health Insurance - we offer low premiums and low deductibles, with excellent coverage!
• Dental Insurance
• Vision Insurance
• Wisconsin Retirement System (WRS) - This is one of the best-funded public pension plans in the U.S!
• 457 deferred compensation plan
• On-Site Training and Continuing Education Credits
• Vacation and Sick Time - Start accruing for both on your first day!
• Paid Holidays
• Flexible Spending Account to set aside pre-tax dollars for childcare and medical expenses
• Life Insurance
• Short and Long-Term Disability
• Wellness Incentive Plan
• Public Student Loan Forgiveness (PSLF) program

CURRENT OPPORTUNITY TO JOIN OUR TEAM:

The Wood County Human Services Department has an opening for a full-time (.97 FTE) Emergency Mental Health/Adult Protective Services (EMH/APS) Coordinator Position.

GENERAL FUNCTION

Responsible for providing state mandated legal services as indicated in the State Statutes, specifically Chapters 51 and 55. Includes being responsible for monitoring individuals under commitment or settlement agreement as part of the 51.20 mental health statutes, conducting Adult Protective Services (APS) investigations, completing annual Protective Placement Reviews (PPRs), and assisting in processing of new guardianships under Chapter 54 and, as necessary, protective placements. Provide mental health emergency crisis services as part of the Mobile Crisis Response program certified under DHS 34, Subchapter 3. Respond and assess individuals as needed in the community and on site to determine needs.

SUPERVISES

No supervisory responsibility.

RESPONSIBILITIES

A.ESSENTIAL FUNCTIONS

1. 1.Monitor individuals (adolescents and adults) on commitment/settlement agreements related to mental health and substance use as ordered by the Wood County courts. Refer individuals for services as appropriate, including services provided directly by Human Services staff or those services that are contracted for. Monitor cases to ensure treatment recommendations are followed. Assess need for recommitment, and if recommitment is warranted, initiate court proceedings.
2. 2.Act as liaison between Norwood Health Care Center Admissions staff and community in completing appropriate court paperwork, crisis plans, and after care plans that best meet the needs of the individual and are also cost effective for the department. Coordinate the provision of service, monitor service delivery for quality, and maintain linkage with the court.
3. 3.Provide direct supportive services to individuals to determine and address changing needs of the individuals. May include limited case management services to address social, recreational, medical, financial, educational or daily living skills needs.
4. 4.Conduct Adult Protective Service investigations in compliance with State Statutes and Department Policy. Initiate court action as necessary and appropriate as a result of the investigation. Make appropriate referrals for services. Complete WITS upon completion of investigation.
5. 5.Complete annual Protective Placement Reviews (PPRs) as mandated by State Statute for Wood County residents residing in the community or institutional settings. Participate in court proceedings if PPR is contested.
6. 6.Assist the Corporation Counsel in processing new guardianship and/or protective placement requests.
7. 7.Provide Emergency Mental Health Crisis Services (Mobile Crisis) as specified in DHS Chapter 34, Subchapter 3 as a first responder. Follow requirements for training, clinical supervision, and documentation.
8. 8.Create crisis and safety plans for individuals as deemed necessary.
9. 9.Responsible to know and practice the Safety policies of Wood County. Perform all job tasks in a safe and prescribed manner.
10. 10.Complete documentation of all case assignments in a timely and professional manner consistent with department standards.
11. 11.Respond to various situations with minimal information to complete assessments and make recommendations for further interventions.

B.OTHER DUTIES

1. 1.Participate in Wood County I-Team meetings, serve as a liaison with other agencies as determined, and participate in other meetings as necessary.
2. 2.Any other duties as may be assigned.

Job Qualifications:

EXPERIENCE, TRAINING, QUALIFICATIONS

A Bachelor’s Degree from an accredited college or university in a human services area is required. Licensure requirements are degree specific. Experience working with individuals with mental health/developmental disabilities/physical disabilities/elderly preferred. Experience working with court systems preferred. Within first three months of employment must complete training as specified in DHS Chapter 34, Subchapter 3 and receive certificate indicating eligibility to provide Emergency Mental Health Crisis Services. Additional training will also be required as necessary. Position requires the ability to work effectively with a variety of other persons; requires ability to work and manage own time effectively. Good oral and written communication skills are vital. Candidates must possess basic everyday living skills, and ability to understand and follow directions, the ability to read and write (for reports); and the ability to interview and counsel. Demonstrated ability to maintain confidentiality. This position may require travel to and from off-campus sites. Possession of a valid driver’s license, as well as a licensed and insured automobile is required; or other means of reliable transportation immediately available to individual.

Skill in using common business office machines, i.e. calculator, copy machine, fax machine, scanner and computer, is necessary.