Men’s Selling Manager

Exemplar Luxury Group; Boston (MA); On-site; USD 85,000 - 125,000; Full time

Job summary

Exemplar Luxury Group in Boston, MA seeks a Men’s Selling Manager to lead the men’s department, drive revenue, and maintain a premier customer experience across in-store and digital channels.

You will coach and develop the team, set individual and department targets, and collaborate with leadership on promotions, launches, and events; monitoring KPIs and building strong client relationships to ensure client satisfaction.

Qualifications

• Luxury retail management experience, preferably in men’s apparel or luxury goods.
• Strong leadership, coaching, and motivation skills.
• Proven clienteling and delivering high-touch service.
• Understanding floor operations, merchandising standards, and loss prevention.
• Excellent communication and cross-team collaboration.
• Ability to analyze sales reports and KPIs.
• Flexible schedule including evenings, weekends, and holidays.
• Experience supervising a retail sales team in luxury or fashion preferred.
• High school diploma required; related postsecondary education is a plus.

Responsibilities

• Lead daily floor operations and drive revenue and service goals.
• Coach and develop selling team; set targets; provide real-time feedback.
• Collaborate with store leadership and merchant teams on promotions and events.
• Monitor KPIs and implement action plans.
• Build and maintain client relationships and support clienteling efforts.

Skills

Luxury retail leadership

Team coaching & development

Clienteling & relationship building

Sales targets & achievement

Floor management & merchandising

Communication & collaboration

Analytics & KPI interpretation

Flexibility with schedule

CRM tools

POS systems

Education

High school diploma or equivalent

Postsecondary education in business or fashion

Tools

CRM / clienteling tools

POS systems

Job description

Company Description

Exemplar Luxury Group, formerly Saks Global, is a luxury collective that unites iconic retail brands Neiman Marcus, Saks Fifth Avenue, and Bergdorf Goodman. The company is driven by a strong commitment to delivering exceptional customer experiences through expertly curated assortments, elevated service, and personalized engagement. With an integrated retail model that blends in-store and digital channels, Exemplar Luxury Group leverages deep customer relationships and data-rich insights to shape the future of luxury retail. The organization partners closely with leading global luxury brands to maintain high standards of excellence and innovation. More information is available at exemplarluxurygroup.com.

Role Description

The Men’s Selling Manager is a full-time, on-site role based in Boston, MA, responsible for leading the sales team within the men’s department to achieve revenue and service goals. This role oversees daily floor operations, including managing selling behaviors, ensuring merchandise is presented according to brand standards, and maintaining a visually appealing and organized environment. The Men’s Selling Manager coaches and develops team members, sets individual and department sales targets, and provides real-time feedback to drive performance and client satisfaction. The role collaborates with store leadership and merchant teams to support promotions, product launches, and special events, while monitoring key performance metrics and implementing action plans. The Men’s Selling Manager also builds and maintains strong client relationships, supports clienteling efforts, and ensures adherence to company policies and procedures.

Qualifications

• Demonstrated experience in luxury retail sales management, preferably in men’s apparel, accessories, or footwear.
• Strong leadership skills, including team coaching, performance management, and the ability to motivate and develop selling talent.
• Proven ability in client relationship building, clienteling, and delivering high-touch, service-driven customer experiences.
• Solid understanding of retail operations, including floor management, inventory awareness, merchandising standards, and loss prevention practices.
• Excellent communication, interpersonal, and conflict resolution skills, with the ability to collaborate effectively across teams.
• Analytical skills to interpret sales reports, KPIs, and customer insights and translate them into actionable strategies.
• Ability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.
• Proficiency with point-of-sale systems and basic computer applications; experience with CRM or clienteling tools is a plus.
• Prior experience supervising or leading a retail sales team; luxury or fashion industry experience strongly preferred.
• High school diploma or equivalent required; postsecondary education in business, fashion, or a related field is beneficial.