Memory Care - Weekend Receptionist - Per Diem

Cascadia Senior Living; Yakima, Northern (WA, KY); Hybrid; USD 30,000 - 42,000; Full time

Job summary

Cascadia Senior Living in Yakima, WA is seeking a friendly Receptionist to welcome guests, answer calls, and route individuals to residents, staff, or departments. You will support daily front-desk operations and assist with light clerical tasks in a vibrant senior living community.

The ideal candidate brings a high school diploma, basic computer skills, and excellent communication. Flexibility to work weekends/holidays and a positive approach to elder care are essential to this role.

Qualifications

• High school diploma or equivalent.
• Basic computer knowledge and aptitude to learn company applications.
• Good organizational and verbal/written communication skills with residents, families and staff.
• Positive attitude toward working with long-term care residents and the elderly.
• Ability to read, write, speak and understand English.
• Background check and fingerprint verification required.
• Food handler card maintained.
• Ability to work flexible schedule including weekends, holidays and overtime.
• Ability to solve problems creatively in resident care.
• Maintain a clean, safe environment for residents, staff and visitors.
• Meet health requirements per state regulations.
• Ability to work independently with minimal supervision.

Responsibilities

• Greet visitors in person or by phone and direct to the proper location.
• Provide information to inquiries supporting marketing and sales efforts.
• Maintain directories for employees and departments.
• Operate the company phone system and connect calls appropriately.
• Keep the reception area clean, orderly and safe.
• Perform clerical tasks: data entry, filing, mail distribution.

Skills

Customer service

Verbal communication

Written communication

Basic computer skills

Organizational skills

Interpersonal skills

English fluency

Background check compliance

Problem solving

Independence

Education

High School Diploma or GED

Tools

Phone system operation

Data entry

Security procedures

Job description

Receptionist

POSITION SUMMARY

The Receptionist contributes to our joyful and vibrant community by receiving and directing visitors, employment applicants, sales persons, employees, residents and family members to appropriate locations and parties.

ESSENTIAL JOB FUNCTIONS

• Welcomes visitors in person or on the telephone. Interacts with visitors, residents and staff in a joyful manner that contributes to our vibrant community.
• Provides information to inquiries in support of the marketing and sales effort.
• Maintains employee and department directories.
• Operates company phone system to receive and connect incoming telephone calls to proper party.
• Maintains telecommunication system by following manufacturer's instructions for house phone and console operation.
• Maintains safe and clean reception area.
• Performs related clerical work such as data entry, filling, sorting and distributing mail.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Checks bathrooms (cleanliness, toilet paper, paper towels, no spills) every 2 hours.
• Vacuums lobby & theatre daily and maintains cleanliness (dust, pick up clutter, spot clean floor).
• Enforces appropriate security procedures.
• Maintains hallway (clean & free from clutter) every 2 hours.
• Checks fax machine & distributes faxes.
• May conduct preliminary screening of employment applicants.
• Attends and participates in required meetings and trainings. Stays Current on all system assigned tasks and duties.
• Performs other duties as assigned.

EXPERIENCE, QUALIFICATIONS & SKILLS

• A high school diploma or equivalent.
• Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
• Good organizational and verbal/written communication skills. Ability to relate positively, effectively and appropriately with residents, families, community members, volunteers and other community staff.
• Possesses special interest in, and a positive attitude about, working with long-term care residents and the elderly.
• Ability to read, write, speak and understand English.
• Demonstrates basic computer knowledge and ability and an aptitude to learn company applications.
• Pass a criminal background and fingerprint check.
• Maintains current food handlers card.
• Ability to work a flexible schedule, including weekends, holidays and overtime, to meet the requirements of the position.
• Ability to creatively problem-solve in resident care
• Maintains clean, neat, comfortable, safe environment for residents, staff, and visitors.
• Meets all mandatory health requirements by State regulations.
• Ability to work independently (with minimum supervision)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hand to finger, handle, or feel and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and or move up to 20 pounds.