Memory Care Social Worker & Case Manager

Rochester Presbyterian Home Inc; City of Rochester (NY); On-site; USD 63,000 - 72,000; Full time

Job summary

Rochester Presbyterian Home in Fairport, NY seeks a Social Worker/Case Manager for its Creekstone Memory Care community. This full-time role focuses on supporting residents with memory impairments and guiding families through care planning, advocacy, and coordinated services.

You will collaborate with an interdisciplinary team to create personalized wellness plans and ensure compassionate, respectful care. Experience in healthcare or memory care is required, with a BSW or MSW preferred, and

Qualifications

• Education: Bachelor's or master's degree in Social Work (BSW or MSW) from an accredited program OR 10+ years of relevant leadership experience in assisted living, memory care.
• Experience: Prior experience in healthcare, assisted living, memory care, community health, or social services setting is required.
• Skills: Strong communication, problem-solving, and interpersonal skills. Ability to work in a team-oriented environment.
• Other Requirements: Compassionate, patient, and empathetic toward the elderly. Knowledge of aging-related issues and elder care resources.

Responsibilities

• Examines residents' cognitive, physical, emotional, and social needs; develops wellness plans.
• Collaborates with Administrator, licensed nurses, medical professionals, care partners, and families to tailor wellness plans.
• Regularly reviews wellness plans in coordination with RN Case Manager and Administrator.
• Offers counseling and education to families; assists with coping strategies and aging-related information.
• Advocates for residents' rights and coordinates with staff to address concerns.
• Identifies community resources and supports transitions into the facility.
• Responds to crises and provides emotional support during difficult times.
• Coordinates care with nurses, physicians, and other professionals to ensure holistic services.
• Offers staff training on dementia care techniques and supports a therapeutic environment.

Skills

Strong communication

Problem-solving

Interpersonal skills

Education

BSW or MSW

Job description

Rochester Presbyterian Home in Fairport, NY seeks a Social Worker/Case Manager for its Creekstone Memory Care community. This full-time role focuses on supporting residents with memory impairments and guiding families through care planning, advocacy, and coordinated services.

You will collaborate with an interdisciplinary team to create personalized wellness plans and ensure compassionate, respectful care. Experience in healthcare or memory care is required, with a BSW or MSW preferred, and