Memory Care Server: Compassionate Guest Experience Lead

QSL Management; Holston Hills (TN); On-site; USD 26,000 - 38,000; Full time

Job summary

QSL Management is seeking a friendly Server for The Blake at Kingsport to deliver exceptional dining experiences in a senior living setting. You will guide guests through menus, assist in the bar and coffee shop, and uphold high standards of cleanliness and service.

The role requires hospitality and food service experience, a willingness to work varied shifts, and a caring attitude toward seniors. Bar card and ServSafe certification are preferred where required.

Qualifications

• High School Diploma or GED required.
• ServSafe certification if required by state.
• Experience in food service and hospitality.
• Bar card preferred depending on state requirements.
• Willingness to work flexible shifts including holidays and weekends.

Responsibilities

• Ensure that all residents and guests receive gracious hospitality and have a pleasant dining experience.
• Assist in Bar and Coffee Shop as scheduled.
• Guide guests through menus, demonstrating thorough knowledge of the food and beverages.
• Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards in all dining areas.
• Take accurate orders and partner with team members to deliver great food in an organized manner as to deliver prompt, world class service.
• Set and reset tables in line with company standards.
• Assist with meal preparation if requested.
• Assist with maintaining stock levels of bar, coffee shop and front of the house.
• Assist with special events and activities as requested.

Skills

Interpersonal skills

Communication skills

Customer service experience

Hospitality experience

Education

High School Diploma/GED

Tools

POS system

Job description

QSL Management is seeking a friendly Server for The Blake at Kingsport to deliver exceptional dining experiences in a senior living setting. You will guide guests through menus, assist in the bar and coffee shop, and uphold high standards of cleanliness and service.

The role requires hospitality and food service experience, a willingness to work varied shifts, and a caring attitude toward seniors. Bar card and ServSafe certification are preferred where required.