Memory Care Program Assistant

Brookdale; Jacksonville (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Health insurance

Dental & Vision insurance

401(k) retirement plan

Life Insurance

Employee discounts

Referral program

Early wage access

Tuition reimbursement

Job summary

Brookdale is seeking a Clare Bridge Program Assistant to support person-centered dementia programs and resident engagement. You will assist the program manager in delivering meaningful activities that respect individual routines and preferences.

Role requires a high school diploma, caregiving experience, and a valid driver’s license. Brookdale offers comprehensive benefits and opportunities for advancement within the Clare Bridge program.

Qualifications

• High School Diploma or equivalent required; Associate’s Degree preferred.
• Minimum one year of experience with older adults and persons with dementia or equivalent experience.
• Valid driver’s license and acceptable driving record.

Responsibilities

• Assist the Clare Bridge Program Manager or Coordinator in leading dementia-friendly programs.
• Provide person-centered activities that engage residents and enhance quality of life.
• Recognize individual abilities and tailor activities to routines and preferences.
• Support program reviews and document required information.
• Ensure programs comply with regulations and Brookdale standards.
• Coordinate events, engage families, and communicate benefits of the program.
• Assist with volunteer programs and staff guidance as needed.
• Help with personal care, housekeeping, and dietary responsibilities as required.

Skills

Oral communication

Written communication

Basic PC skills

Windows proficiency

Education

High School Diploma or equivalent

Associate’s Degree preferred

Tools

Word processing

Windows OS

Job description

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity. Grow your career with Brookdale! Our Clare Bridge Program Assistants have opportunities for advancement by exploring new career paths such as Clare Bridge Program Managers, Resident Programs Coordinators, and Business Office Managers.

Benefits

Full suite of health insurance, life insurance and retirement plans available, varying by employment status.

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates outside of CA
• Optional voluntary benefits including ID theft protection and pet insurance

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity insurance, and legal plan
• Tuition reimbursement

Base pay will be determined by applicant’s skills and experience. Temporary associates are not benefits eligible but may participate in the company’s 401(k) program.

Responsibilities

• Assist the Clare Bridge Program Manager or Coordinator in leading and implementing a calendar of person-centered dementia-friendly programs that meet specific needs of all residents.
• Provide person-centered programs while engaging residents in meaningful and purposeful dementia care programs, enhancing their quality of life.
• Recognize individual abilities and needs, encouraging independence, and honoring resident habits, routines, interests, and preferences.
• Support implementation of person-centered programs to meet resident needs and interests.
• Assist in reviewing individual resident service plans and complete program documentation as required.
• Ensure dementia care programs comply with state, federal, and other regulations and meet Brookdale’s mission, policies, procedures, and standards.
• Provide guidance and resources to associates on the importance of programming and engagement for residents’ quality of life.
• Coordinate and participate in special events including family socials, marketing/sales, and open houses.
• Communicate positively with residents, families, and community professionals about the dementia care program and its benefits.
• Assist with meeting departmental quality improvement initiatives, including the Brookdale Excellence Standards Tool (BEST).
• Support planning and scheduled programming events outside the community, which may include driving a community motor vehicle.
• Assist with volunteer program, including training and supervising volunteers.
• Perform personal care, housekeeping, and dietary responsibilities as needed to ensure service quality.

Qualifications

• High School Diploma or equivalent required; Associate’s Degree preferred.
• Minimum one year of experience with older adults and persons with dementia required; or equivalent combination of education and experience.
• Valid driver’s license and a current 3-year driving abstract with no more than one moving violation.

Physical Demands and Working Conditions

• Standing, walking, sitting; use hands and fingers to handle or feel.
• Reach with hands and arms; climb or balance.
• Stoop, kneel, crouch, or crawl.
• Talk or hear; lift up to 50 pounds.
• Vision required.
• Interaction with co-workers, residents, or vendors.
• Occasional weekend, evening or night work; on-call as needed.
• Possible exposure to communicable diseases, latex, blood-borne pathogens, chemicals, and other hazards.
• Requires occasional travel.

Management/Decision Making

Makes standard and routine decisions based on detailed guidelines with little independent judgment; problems generally solved with clear guidelines or by reporting to a supervisor.

Knowledge And Skills

Basic level of skills; follow written or verbal instructions; basic technical skills for repetitive duties; basic knowledge of the organization; basic PC and word processing skills, preferably in Windows; effective oral and written communication.

Brookdale is an equal opportunity employer and a drug-free workplace.