Memory Care Director

PACS Group; West Virginia; On-site; USD 80,000 - 90,000; Full time

Job summary

PACS Group is seeking a Memory Care Director to plan, direct, and implement memory care programming across the community. The role requires supervising the memory care team and coordinating with health services to develop initial service plans and ongoing updates for residents.

The position involves collaborating with outside providers, ensuring safety systems, and maintaining regulatory compliance while supporting family communication and community engagement.

Qualifications

• Minimum requirements include a high school diploma; associate's or bachelor's degree preferred.
• Experience in memory care management with leadership abilities.
• Proven ability to communicate effectively with staff, residents and families.

Responsibilities

• Evaluate residents' health status and participate in individualized service plans.
• Hire, onboard, train, and schedule Memory Care team members.
• Create and lead monthly Memory Care programming using focus plans.
• Guide team in delivering personal care services with personalized plans.
• Support Health Services Director in initial service plans and updates.
• Coordinate with outside providers for resident care services.
• Provide on-call support for staff questions and staffing coordination.
• Complete incident and accident reports for Memory Care residents.
• Ensure resident safety systems are in place and operational.
• Collaborate to maintain regulatory compliance and surveys.
• Assist with memory care neighborhood labor and supply management.
• Communicate with families, staff, and providers; support community events.

Skills

Leadership abilities

Communication

Written and verbal skills

Organizational skills

Staff development

Education

High School Diploma

Associate's degree

Bachelor's degree

Tools

Microsoft Suite

Job description

Memory Care Director

General Purpose

The Memory Care Director is responsible for planning, directing and implementing memory care programming.

Pay range for this position is $80,000-$90,000 DOE.

Essential Duties

1. 1. Evaluates health, functional and psychosocial status of Memory Care residents. Participates in the development of individualized service plans. Proactively manages care and services for each resident, maximizing the resident's opportunity to remain in the assisted living environment. Problem-solves with community management team to case manage residents with challenging needs and changes of condition.
2. 2. Assists in hiring, onboarding, training, facilitating daily tasks and scheduling of Memory Care team members.
3. 3. Creates and leads monthly programming for the Memory Care neighborhood utilizing the Memory Care focus plan and product materials.
4. 4. Facilitates team members in the delivery of personal care services utilizing Memory Care materials. Utilizes resident's Life Story information to expand cooperative service plan to provide exceptional personalized care.
5. 5. Supports the Health Services Director (HSD) in the creation of the initial service plan for Memory Care residents. Partners with HSD as changes occur in a Memory Care resident's health.
6. 6. Coordinates with outside providers to obtain the care and services needed by the residents.
7. 7. Provides on-call support for staff questions and staffing coordination.
8. 8. Completes incident and accident reports for Memory Care residents when appropriate.
9. 9. Ensures resident safety systems are in place and operational.
10. 10. Collaborates with community leadership to maintain survey and regulatory compliance.
11. 11. Supports financial performance of Memory Care neighborhood by assisting with effective management of labor and supplies.
12. 12. Facilitates good communication with family members, team members and outside providers.
13. 13. Partners with community leadership team in marketing efforts and community events.
14. 14. Other duties as assigned. - Demonstrates Company Core Values Supports a dignified and caring atmosphere with residents, residents' families, visitors and staff. Protects privacy and confidentiality of information pertaining to residents, employees, the facility, and company information and records. Maintains a safe and secure working environment and practices safe working habits.

Supervisory Requirements

The Memory Care Director is responsible for supervising and managing the care givers and the entire staff in the Memory Care Facility either directly or indirectly.

Qualification

Education and/or Experience

Minimum Requirements to perform this position include: High School Diploma is required, Associates or Bachelors degree preferred. Must be licensed in the state or be willing to complete license within 6 months of the start date. Experienced in the care of memory care residents with 3 years' experience preferred. Demonstrated leadership abilities. Proven ability to communicate effectively to staff, residents and family members. Excellent organizational, written and verbal skills required.

Language Skills

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure policies/manuals. Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

To perform this job successfully, an individual must be proficient in the Microsoft Suite products. If applicable, the Memory Care Certificate must remain in good standing with all federal and state agencies governing licensing.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must occasionally lift and/or move up to 50 pounds frequently. Prolonged use of a desktop or laptop computer. While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear. Frequent use of all office-related equipment to include; copier/scanner/fax, telephone, and calculator. Travel by auto or airline may be required.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to