Memory Care Director

StoryPoint Group; Memphis (TN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Dental and vision coverage

401(k)

Income protection

Work-life benefits

Job summary

StoryPoint Cordova is seeking a Director of Connection Points to lead and implement Memory Care initiatives within the community under the Connection Points Memory Care Approach. The role centers on training staff, facilitating meaningful programs, and coordinating with leadership to deliver exceptional resident experiences.

Strong emphasis on building rapport with families, residents, and team members, plus ongoing coaching to sustain excellence in care.

Qualifications

• Bachelor's degree in Gerontology, Social Work, Human Services, Health Care Administration or related field preferred.
• At least 2 years of Memory Care experience preferred.
• Ability to train programs and facilitate sessions.
• Strong rapport with families, residents, leaders and team members.
• Proven organizational and communication skills.

Responsibilities

• Demonstrates and models company culture and values – safety, common beliefs, and a culture of feedback.
• Coach and support Memory Care team members to foster compassionate relationships with residents.
• Participate in hiring for Memory Care staff.
• Model resident engagement presence in the neighborhood.
• Complete or delegate monthly neighborhood walk-throughs and address issues.
• Communicate and implement a new resident move-in plan with stakeholders.
• Communicate with families and participate in care conferences.
• Build optimal relationships with residents and families; provide support as needed.
• Influence and optimize efforts through coaching and relationship-building.
• Implement and audit Memory Care training and programs.
• Coordinate with leadership to ensure positive experiences for Memory Care residents.
• Attend weekly Aging and Dementia Services calls.
• Implement, facilitate, and maintain Memory Care initiatives.
• Coordinate monthly family engagement events for families and caregivers.
• Perform other duties as assigned.

Skills

Memory Care experience

Training programs

Relationship building

Microsoft Office

Education

Bachelor's degree in Gerontology/related field

Job description

Position Summary

The Director of Connection Points implements, trains, and facilitates all Memory Care specific initiatives within the community under the Connection Points Memory Care Approach.

Director of Connection Points

StoryPoint Cordova

Position Summary

The Director of Connection Points implements, trains, and facilitates all Memory Care specific initiatives within the community under the Connection Points Memory Care Approach.

Connection Points Memory Care Approach Mission Statement

Our Connection Points Memory Care Approach empowers us to meet residents where they are on their journey of dementia like no one else can. With our approach’s unique initiatives, we can connect with residents in a more personal and meaningful way — enhancing the experience of our residents, families and team members.

Watch our videos on the approach here to learn more: CPMCA––Memory Care Videos on Vimeo

Desired Experience For Director Of Connection Points

• Bachelor’s degree in Gerontology, Social Work, Human Services, Health Care Administration or related field preferred.
• At least 2-year experience in Memory Care setting preferred.
• Ability to manage multiple initiatives and complete assigned projects timely and accurately.
• Ability to facilitate training programs.
• Ability to build strong rapport with families, residents, leaders and team members.
• Ability to self-audit Memory Care initiatives for effectiveness.
• Proven organizational and communication skills.
• Strong proficiency with Microsoft Office applications.

Accountabilities For Director Of Connection Points

• Demonstrates and models company culture and values –safety, common beliefs, and a culture of feedback.
• Demonstrated ability to be authentic, understands the value of devotion to employees and inspires excellence through empowering employees to pursue their best version.
• Encourage, coach, and support Memory Care team members to inspire compassionate and positive relationships with residents.
• Participate in hiring process for candidates who will be potentially working in Memory Care.
• Model resident engagement presence when in neighborhood.
• Complete or delegate 1440 neighborhood walk through and address issues as they are identified.
• Responsible for communicating and completing a new resident move in plan with all appropriate team members/leaders.
• Communicates to families of Memory Care residents often and participates in scheduled care conferences.
• Formulate and sustain optimal relationships with residents and their families. Provide assistance and support as needed.
• Ability to influence and optimize the efforts of others by relationship building and continuous coaching.
• Implement and audit Memory Care training and programs.
• Coordinate with community leadership team to ensure positive and meaningful experiences for Memory Care residents.
• Attend weekly calls with Aging and Dementia Services.
• Responsible for implementing, facilitating, and maintaining all Memory Care initiatives.
• Facilitate a monthly family engagement event for family and caregivers.
• Perform other duties as assigned.

Skills For Success

• Deep Devotion: Demonstrated ability to develop caring relationships with direct reports.
• Strives for Excellence: Ability to teach, coach and mentor, optimizing the team towards a goal or vision.
• High Integrity and High Trust: Consistently delivers on commitments; maintains confidences and is humble.
• Motivates Others: Creates an environment where employees can be their Best Version.
• Decisive: Makes decision based on analysis, wisdom, experience, and good judgement.; uses curiosity and logic to solve difficult problems effectively.
• Collaborator: Easily gains trust and support of peers; seen as a team player.

General Working Conditions

This position entails standing for long periods of time. While performing the duties of this job, the employee is required to communicate effectively with others, sit, stand, walk and use hands to handle keyboard, telephone, paper, files, and other equipment and objects. The employee is occasionally required to reach with hands and arms. This position requires the ability to review detailed documents and read computer screens. The employee will occasionally lift and/or move up to 25 pounds. The work environment requires appropriate interaction with others. The noise level in the work environment is moderate. Travel to different locations required.

We have comprehensive benefit packages

that include health, dental, vision, 401(k), income protection, and extraordinary work- life benefits.

Equal Opportunity Employer

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