Memorial Product Designer & Customer Solutions

Service Corporation International; Whittier (CA); On-site; USD 28,929 - 33,062; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

HSA with company contribution

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

AD&D Insurance

Dependent Life Insurance

401(k) with company match

Employee Assistance Program

Job summary

Rose Hills is seeking a Memorial Designer Support to assist with memorial products design, pricing, and order accuracy in Whittier, CA. You will verify orders against designs, create basic memorials, and resolve design issues to ensure manufacturing readiness.

Ideal candidates have 1–2 years in customer service, an AA in Graphic Design or equivalent, and proficiency with Photoshop, InDesign, Illustrator, and MS Office. Bilingual abilities are a plus; join a benefits-rich employer.

Qualifications

• One to two years’ experience as support staff in a customer service environment.
• Minimum of an AA degree in Graphic Design, or equivalent.
• Familiar with Photoshop, InDesign, Illustrator and related design tools.

Responsibilities

• Verify memorial orders against the finalized memorial design before manufacturing.
• Design basic memorial products according to customer requests.
• Ensure designs for pending pre-need dispositions are correct.
• Answer staff questions and solve problems as needed.
• Review charges against memorial orders for accuracy.
• Review layouts for benches and monuments for complete satisfaction.
• Provide feedback on art design and approve photographs for tiles.

Skills

Data entry accuracy

Bilingual

Customer service

Education

AA in Graphic Design or equivalent

Tools

Photoshop

InDesign

Illustrator

PageMaker

MS Office

Flexi Sign Pro

Adobe Acrobat

Job description

Rose Hills is seeking a Memorial Designer Support to assist with memorial products design, pricing, and order accuracy in Whittier, CA. You will verify orders against designs, create basic memorials, and resolve design issues to ensure manufacturing readiness.

Ideal candidates have 1–2 years in customer service, an AA in Graphic Design or equivalent, and proficiency with Photoshop, InDesign, Illustrator, and MS Office. Bilingual abilities are a plus; join a benefits-rich employer.