Membership Sales & Wellness Advisor

Massage Envy Franchising, LLC; Shelton (CT); On-site; USD 60,000 - 80,000; Full time

Job summary

Join Massage Envy Shelton as a Customer Service Representative, where you will provide exceptional service, promote wellness programs, and cultivate client relationships. Enjoy competitive pay, commissions, and benefits while being part of a caring community that values your growth. Ready to make a difference in the wellness journey of others? We can’t wait to meet you!

Benefits

Competitive base pay with bonuses

Healthcare and supplemental insurances

401(k) matching

Flexible schedule

Free massage or skin care service upon hire

Service and product discounts

Qualifications

• Previous retail and sales experience preferred.
• Ability to build positive relationships with guests.
• General knowledge of massage and skin care services.

Responsibilities

• Provide outstanding customer service and assist clients.
• Educate clients on services and promote the Wellness Program.
• Manage client scheduling and clinic flow.

Skills

Customer Service

Multitasking

Critical Thinking

Sales

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin!Massage Envy - Shelton: 110 Commerce Dr. Suite 112, Shelton, CT 06484

Do you have a passion for helping others? At the Massage Envy Shelton franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• Competitive base pay of $17-$19/ hour plus bonuses and commissions
• $15 COMMISSION on every 12-month membership sold!
• Healthcare including supplementalinsurances such as dental, accidental, hospital and more!
• Discretionary matching 401(k)
• Vacation Pay and Sick Pay
• Employee referral bonus program
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service upon hire
• 30% off all skincare products products, 15% off all non-skincare products
• Employee membership and service discounts!

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail and sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach
• Meeting sales and performance goals and expectations

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Salary

$17-$19/hr

Job ID

2025-239893