Membership Sales & Wellness Advisor

Massage Envy; City of Tonawanda (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in wellness and fitness is seeking a Membership Sales & Wellness Advisor. This exciting role involves being a brand ambassador, promoting a healthy lifestyle, and helping others achieve their wellness goals. You will be responsible for building relationships with members, selling memberships, and ensuring a welcoming environment. This position offers a dynamic atmosphere where your contributions can make a difference in the lives of others. If you are passionate about health and wellness and have a knack for sales, this is the perfect opportunity for you to thrive.

Qualifications

• Previous sales experience is required.
• Excellent verbal and written communication skills.
• Strong time management skills and practices.

Responsibilities

• Responsible for selling memberships, enhancements and retail products.
• Achieve or exceed individual sales goals.
• Build rapport and lasting relationships with prospective and current members.

Skills

Sales Experience

Communication Skills

Team Player

Time Management

Customer Service

Education

High School Diploma

Job description

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MEMBERSHIP SALES & WELLNESS ADVISOR

As a Membership Sales & Wellness Advisor, you are a Massage Envy brand ambassador. You are passionate about living a healthy lifestyle through self-care and wellness, and excited about helping others by encouraging their potential. With guidance and support from the Sales Lead, Operational Manager and Regional General Manager, you crush sales goals for yourself and the team. As the expert on all of the benefits, features, and enhancements, you’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Massage Envy experience. We invest in your development.

MEMBERSHIP SALES & WELLNESS ADVISOR

As a Membership Sales & Wellness Advisor, you are a Massage Envy brand ambassador. You are passionate about living a healthy lifestyle through self-care and wellness, and excited about helping others by encouraging their potential. With guidance and support from the Sales Lead, Operational Manager and Regional General Manager, you crush sales goals for yourself and the team. As the expert on all of the benefits, features, and enhancements, you’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Massage Envy experience. We invest in your development.

What makes Membership Sales & Wellness Advisors at Massage Envy successful? Check out the top traits we’re looking for and see if you have the right mix.

• Competitive
• Confident
• Enthusiastic
• Goal-oriented
• Proactive
• Team Player
• A sale driven, goal-oriented mindset
  
  
  

As a full-time Membership Sales & Wellness Advisor, you are a Massage Envy brand ambassador. You are passionate about health and fitness, exciting others by encouraging their potential. You are the expert on all the clinics amenities, features, and programs. You’re responsible for building lasting relationships with prospective and current members, ensuring they’re maximizing their Massage Envy experience.

JOB OVERVIEW

Membership Sales & Wellness Advisors are responsible for achieving or exceeding individual sales goals, enhancements and add-on service goals. Membership Sales Advisors must display, have knowledge of and participate in all the Massage Envy services, programs, and products. Above all, Membership Sales Advisors have the ability to build rapport and lasting relationships with prospective and current members in order to build a strong referral base and retain members.

RESPONSIBILITIES

• Responsible for selling memberships, enhancements and retail products
• Achieve or exceed individual sales goals
• Build rapport and lasting relationships with prospective and current members
• Membership Sales Advisors must have knowledge of and participate in all the Massage Envy services, programs, and products
• Creating a pleasant and professional atmosphere ensuring that the lobby, front desk, retail shelves, tranquility and treatment rooms are clean, organized, well-stocked and ready for clients.
• Helping to deliver outstanding customer service by assisting front desk staff with filing, organizing, shipping and receiving, and other tasks as needed so they're prepared to focus on clients.
• Supporting the delivery of our brand promise, "We help you take care of you," by ensuring that treatment rooms are client-ready and that service providers have everything they need to deliver amazing services.
• Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
• Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.
• Answering phone calls.
• Setting and checking members and guests in and out for appointments.
• Greeting members and guests upon arrival.
• Promoting the Wellness Program.
• Re-engaging inactive members.
• Keeping management apprised of member concerns and following manager’s policies, procedures and direction.
• Accepting constructive criticism in a positive manner and using it as a learning tool.
• Staying updated on retail products and promotions.
  
  
  

Qualifications

• Previous sales experience is required
• Must have an entrepreneurial spirit
• Confidence to perform on an incentive-based salary
• Excellent verbal and written communication skills
• Enthusiastic, energetic, personable and friendly disposition
• Personal passion for health and self-care routines
• Enjoy working within a team
• Strong time management skills and practices
• Ability to work a flexible schedule, including weekends
• MUST be able to work evenings, weekends
• Pay Transparency $16-$18 Hourly. Variable pay-for-performance bonus and commission plans allow for an unlimited earning potential.
  
  
  

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

• ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.
  
  
  

$16.00 - $18.00 / hour + bonus

2025-236878

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Wellness and Fitness Services

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