Membership Sales & Service Associate (Car Wash)

WashU Carwash; Plainfield (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Free car washes

Commission on memberships

Flexible scheduling

Job summary

WashU Car Wash in Joliet is seeking a Customer Service Associate to deliver friendly, high-quality service and drive monthly membership sign-ups. You will greet customers, explain services, and upsell memberships while upholding WashU's fast, clean, and sustainable standards.

No prior car wash experience is required as on-site training is provided. The role offers flexible scheduling (20–40 hours/week), potential to earn commissions, and a welcoming team environment.

Qualifications

• Customer service experience preferred, with ability to upsell memberships.
• Ability to work in fast-paced environment and handle cash/credit transactions accurately.
• Reliable with weekend/holiday availability.

Responsibilities

• Greet customers and answer questions about services and memberships.
• Promote and upsell monthly memberships and premium wash services.
• Process cash and credit card payments; maintain accurate records.
• Address customer concerns promptly and professionally.
• Operate car wash equipment and monitor vehicles during washing.
• Perform general facility upkeep and cleaning tasks.

Skills

Sales experience

Strong communication

Customer service

Team oriented

Detail oriented

Job description

WashU Car Wash in Joliet is seeking a Customer Service Associate to deliver friendly, high-quality service and drive monthly membership sign-ups. You will greet customers, explain services, and upsell memberships while upholding WashU's fast, clean, and sustainable standards.

No prior car wash experience is required as on-site training is provided. The role offers flexible scheduling (20–40 hours/week), potential to earn commissions, and a welcoming team environment.