Membership Sales & Retention Specialist

Stretch Zone - 1118; Pearland (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Opportunity for advancement

Performance-based commission

Employee discounts

Casual dress code

Free employee stretch sessions

10% family discount

Team-oriented leadership

Paid training and continuing education

Job summary

Stretch Zone in Pearland, TX is seeking a friendly and motivated Sales Associate to drive membership sales and deliver exceptional guest experiences in our wellness-focused studio. You will greet guests with a smile, schedule appointments, answer phones, and address member concerns while clearly communicating the value of practitioner-assisted stretching.

This role includes opportunities for advancement, performance-based commissions, paid training, and a supportive, team‑oriented culture with

Qualifications

• Greeting guests and providing excellent customer service.
• Scheduling appointments and answering phones.
• Promoting value of stretching services and add-ons.

Responsibilities

• Drive membership sales to each guest who comes into Stretch Zone.
• Provide excellent customer service by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns.
• Own member retention by following the daily operation guides, excellent customer service, and consistent follow-ups and engagement.
• Promote the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add‑on sessions, and actively working to improve your sales skills.
• Protect the culture of Stretch Zone by building a positive and professional relationship with all members and team members.

Job description

Stretch Zone in Pearland, TX is seeking a friendly and motivated Sales Associate to drive membership sales and deliver exceptional guest experiences in our wellness-focused studio. You will greet guests with a smile, schedule appointments, answer phones, and address member concerns while clearly communicating the value of practitioner-assisted stretching.

This role includes opportunities for advancement, performance-based commissions, paid training, and a supportive, team‑oriented culture with