Membership Sales Associate

GENTLE WAVE CAR WASH LLC; South Bend (IN); On-site; USD 28,000 - 40,000; Full time

Job summary

Gentle Wave Car Wash is expanding in Indiana and seeks a Membership Sales Associate to welcome guests, explain membership options, and help them choose the best plan for their needs. You will be the face of Gentle Wave, delivering a consistently positive experience that encourages repeat visits.

Join a friendly team focused on goals, growth, and excellent customer service. You may handle cash and register transactions while maintaining a clean, safe site and contributing to a collaborative work

Qualifications

• Deliver an outstanding customer experience by greeting guests warmly and maintaining a positive attitude.
• Educate customers on wash options and membership benefits.
• Engage with customers on-site and answer questions while offering assistance.
• Work toward daily, weekly, and monthly membership sales goals.

Responsibilities

• Handle cash and register transactions accurately.
• Maintain a clean, organized, and professional site.
• Complete side work and housekeeping tasks as assigned.
• Follow all safety policies and procedures.

Skills

Customer service

Sales

Communication

Teamwork

Bilingual

Tools

POS system

Job description

Membership Sales Associate

Gentle Wave Car Wash

Gentle Wave Car Wash is growing — and we’re building a team that takes pride in delivering an exceptional customer experience every single day. We believe great service, a strong culture, and motivated people are what truly set us apart.

At Gentle Wave, this role is more than just selling a wash. It’s about building relationships, creating memorable experiences, and pushing yourself to grow both personally and professionally.

Why This Role Matters

As a Membership Sales Associate, you are the face of Gentle Wave Car Wash. You play a key role in helping customers understand the value of our membership plans while ensuring every visit feels welcoming, smooth, and positive.

We’re looking for friendly, competitive, and driven individuals who enjoy talking with people, setting goals, and taking pride in their performance.

What You’ll Do

• Deliver an outstanding customer experience by greeting guests warmly, maintaining a positive attitude, and inviting them back
• Educate customers on wash options and membership benefits
• Engage with customers on-site by answering questions and offering assistance
• Work toward daily, weekly, and monthly membership sales goals
• Bi-lingual conversation skills a plus
• Share ideas and best practices that help improve membership performance
• Handle cash and register transactions accurately
• Maintain a clean, organized, and professional site
• Complete side work, housekeeping tasks, and other duties as assigned
• Work as part of a team that values collaboration and positivity
• Follow all safety policies and procedures
• Perform basic to intermediate technology-related tasks as needed

Who We’re Looking For

• Bring a positive, professional attitude every day
• Enjoy talking with customers and building connections
• Are competitive, goal-driven, and motivated to improve
• Communicate clearly and confidently
• Thrive in a fast-paced environment
• Are dependable and team-oriented
• Are eager to learn, grow, and take on new challenges

Treat coworkers and customers with respect at all times.