Membership Sales Associate

21 - EXOS Community Services, LLC; Minneapolis (MN); On-site; USD 23,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Part-time benefits

Job summary

EXOS is seeking a seasoned Membership Sales Associate to promote and sell fitness memberships. You will generate leads, understand prospects' needs, and guide them toward suitable options while delivering an exceptional customer experience in the center.

You will establish and nurture relationships with local communities and businesses, coordinate promotional activities, and create opportunities for new business development.

Qualifications

• At least one year in a customer service role.
• Sales and/or membership experience preferred.
• Enthusiastic, energetic, friendly, and personable.
• Strong ability to multitask, self-direct, and achieve goals.
• Excellent verbal and written communication skills, with a polished phone manner.
• Capable of connecting with, inspiring, and motivating others.
• Maintains a professional appearance and demeanor.
• Willing to work evenings, weekends, and holidays as needed.

Responsibilities

• Generate leads and new membership sales.
• Understand prospects' needs and guide them towards suitable membership solutions.
• Create, coordinate, and manage promotional activities, both within and outside the center, to enhance Center visibility.
• Establish and nurture relationships with local residential communities and businesses.
• Create opportunities for new business development and maintain relationships with existing and past clients.
• Focus on member retention and seek referrals.
• Create awareness of the Center through community outreach and connectivity.
• Grow profit centers through promotion of center services to new and prospective members.
• Deliver an exceptional customer service experience for center members.
• Sustain and support membership retention through member engagement.
• Provide needs analysis and personalized / customized site tours for potential members.

Skills

Customer service

Sales experience

Communication

Relationship building

Multitasking

Professional appearance

Job description

Job Summary

We are seeking an experienced and dynamic Membership Sales Associate to play a key role in promoting and selling our fitness memberships. Building meaningful and lasting relationships with potential members is at the heart of what we do. Your professionalism and comprehensive understanding of our offerings, from general exercise and equipment to wellness programming, will guide your success in this role.

Responsibilities

• Generate leads and new membership sales
• Understand prospects' needs and guide them towards suitable membership solutions
• Create, coordinate, and manage promotional activities, both within and outside the center, to enhance Center visibility
• Establish and nurture relationships with local residential communities and businesses
• Create opportunities for new business development and maintain relationships with existing and past clients
• Focus on member retention and seek referrals
• Create awareness of the Center through community outreach and connectivity
• Grow profit centers through promotion of center services to new and prospective members
• Deliver an exceptional customer service experience for center members
• Sustain and support membership retention through member engagement
• Provide needs analysis and personalized / customized site tours for potential members

Other duties as assigned.

Qualifications

• At least one year in a customer service role
• Sales and/or membership experienced preferred
• Enthusiastic, energetic, friendly, and personable
• Strong ability to multitask, self-direct, and achieve goals
• Excellent verbal and written communication skills, with a polished phone manner
• Capable of connecting with, inspiring, and motivating others
• Maintains a professional appearance and demeanor
• Willing to work evenings, weekends, and holidays as needed

Per pay transparency requirements, the compensation for this position ranges from $17 - $18/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs.

Benefits

• health insurance, life and disability benefits, 401(k) plan, and paid time off
• part time benefits (subject to eligibility requirements)

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer EXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here: EEO is the Law EEO is the Law Supplement