Membership Sales Associate

Stretch Zone, Inc; Darien (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

Stretch Zone is seeking a Membership Sales Associate who will be the face of the studio, focusing on driving membership sales while fostering an exceptional experience for guests. This role involves establishing relationships that support member growth and retention, ensuring a positive sales culture, and achieving sales goals.

Benefits

Bonus based on performance

Dental insurance

Employee discounts

Free uniforms

Health insurance

Paid time off

Training & development

Vision insurance

Qualifications

• Previous sales experience is a bonus.
• Exceptional time management and multitasking skills.
• Previous customer service skills required.

Responsibilities

• Drive membership sales to guests entering the studio.
• Provide excellent customer service, addressing member concerns and scheduling appointments.
• Support team goals and build positive relationships with members.

Skills

Customer service

Sales

Time management

Multitasking

Education

Bachelor’s degree

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Up to $25hr + Bonuses and Commission

Job Summary:

As the Membership Sales Associate you are the face of Stretch Zone! This role requires you to assist all members and guests as needed and establish a relationship to support member growth and retention. First and foremost, the SA’s primary responsibility is to drive membership sales within the studio.

Creating a strong Sales Culture:

Duties required of a Membership Sales Associate include maintaining and reinforcing the positive sales culture of Stretch Zone. At Stretch Zone, we firmly believe in our incredible product and it’s benefits to all people. Therefore, it becomes our responsibility to share this wonderful offering with the world. That’s how we view sales. But, creating a positive sales culture involves more than just selling – we view the business as a whole package. Everyone is expected to contribute to setting the culture. This culture is part of the foundation of Stretch Zone and it’s vital to the overall success of each location.

What we will accomplish at Stretch Zone:

Our goal at every Stretch Zone is to provide a pathway to membership for all guests. We do this by providing an exceptional experience for everyone that walks through the door. Which will allow us the opportunity to change lives through the power of practitioner assisted stretching. And this is where you come in.

How you will accomplish this:

• Drive membership sales to each guest that comes into Stretch Zone as a guest.
• Provide excellent customer service, by greeting everyone who comes through the door with a smile, scheduling all appointments, answering the phone, and addressing any member concerns
• Driving member retention by following the daily operation guides, great customer service, and consistent follow ups
• Promoting the value behind practitioner assisted stretching by hitting all sales goals, encouraging add on sessions, and actively working to improve your sales skills.
• Protecting the culture of Stretch Zone by supporting team goals and building a positive and professional relationships with all members and team members

What does success look like in this role?

• Our mission at Stretch Zone is to help as many people as possible through our method of practitioner assisted stretching. Your role in this mission is to turn guests into members, retain members, and drive sales.
• Sales leaders who can confidently connect with all guests and can convert them to members after their first session. Previous sales experience is a bonus!
• Being driven and competitive, do you want to be successful? Success means hitting goals and always striving to improve.
• Well organized, we are looking for someone who has exceptional time management and multitasking skills.
• Goal setter, can you see the big picture? Stay on track with daily goals.
• Smart and savvy with tracking studio performance and the ability to run all reports and have a deep understanding of the key performance index’s that affect your studio. Bonus points for a bachelor’s degree.
• Customer service master who can connect with everyone and make them feel valued and supported. We need someone with previous customer service skills.
• Great team player, you can work well with everyone in a competitive, fun, and fast past environment

Here at Stretch Zone our culture is the foundations of what we do and what we stand for, we set out to be different from the rest and we believe that is what makes us so successful!

We're excited to hear from everyone with the skills, experience, and passion to do a great job. We do not unlawfully discriminate against any applicants or employees on any applicable legally protected basis, including race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you think you have what it takes to contribute to the growth of Stretch Zone and use your phenomenal sales and customer service skills to help change lives, then we can’t wait to meet you!