Membership Registrar

Boys & Girls Clubs of Toledo; Toledo (OH); On-site; USD 16,479 - 23,470; Part time

Job summary

Boys & Girls Clubs of Toledo is seeking a part-time Membership Registrar to manage a safe entrance and exit for members at the clubhouse. The ideal candidate is upbeat, highly organized, and able to work with all age groups while encouraging participation in programs.

Key duties include registering members, validating membership cards, greeting families, answering phones, supervising the lobby and coat check, issuing IDs and replacement cards, and maintaining accurate accounting of membership

Qualifications

• Must be at least 18 years old.
• High school diploma.
• Driver's license required.
• Basic first aid knowledge.
• Ability to read and write at necessary level.
• Able to follow oral and written instructions independently.
• Able to conduct front desk interactions professionally.

Responsibilities

• Register members following established procedures.
• Check for valid membership card and record in system before admitting member.
• Greet members, parents, and guests in a friendly manner.
• Answer phone and manage front desk communications.
• Supervise lobby and hallway.
• Supervise coat check and related tasks.
• Make PA announcements when necessary.
• Contact expired members monthly.
• Issue ID and replacement cards.
• Maintain accurate accounting of membership funds.
• Record program activities as needed.

Skills

First aid knowledge

Reading & writing

Communication skills

Front desk professionalism

Teamwork

Education

High school diploma

Driver's License

Job description

Job Title: Membership/Registrar – Pay per hour: $14.50

Department: Programming – Classification: Regular, part-time

Reporting: Assistant Unit Director

Office Hours: Mon-Fri. 3:30-7:30 pm

Location: Clubhouse

FLSA Status: Non-Exempt, Hourly

Summary

Boys & Girls Clubs of Toledo (BGCT), an Affiliate of Boys & Girls Clubs of America, empowers the young people who need us most to reach their full potential as productive, caring and responsible citizens by providing high-quality and impactful out-of-school time programming for youth in grades K-12. BGCT serves over 5,000 youth per year throughout Northwest Ohio. The Membership Registrar person is responsible for planning and implementing a safe entrance and exit for members. This person must be an upbeat, highly organized and multi-tasker with the ability to work with all age groups. In addition, the Membership Registrar person will promote and encourage program participation and engagement for all members.

Essential Duties and Responsibilities

• Register members following established procedures
• Check for valid membership card and record accurately in KidTrax Attendance Manager before admitting member
• Greet members, parents, and guests in an appropriate friendly fashion
• Answer phone: “Boys & Girls Club, may I help you?” and control usage by members and take proper messages
• Supervise lobby and hallway
• Supervise and assist coat check
• Make PA announcements when necessary and appropriate
• Contact expired members monthly
• Issue ID and replacement cards
• Maintain accurate accounting & reporting of membership money
• Maintain change fund for members
• Clean and maintain membership and cubby area
• Record program activities as needed

Qualifications and Experience

• At least 18 years of age
• High school diploma
• Driver’s License
• Knowledge of basic first aid practices, procedures, and techniques
• Ability to read and write at a level necessary to successfully perform the required duties
• Ability to understand and carry out both oral and written instructions in an independent manner
• Ability to establish and maintain proper student conduct at front desk
• Ability to meet the physical requirements necessary to safely and effectively perform required duties
• Ability to establish and maintain effective work relationships with those contacted to perform required duties

Physical Requirements / Work Environment

• Must pass a background check and fingerprinting
• Ability to stand sit and walk around for long periods of time
• Must be able to assist members when needed

It is the Boys & Girls Club’s philosophy and practices to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

Disclaimer and EEO Statement

This job description states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform other job-related duties requested by any person authorized to give instructions or assignments.

Disclaimer: Boys & Girls Clubs of Toledo, provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Veteran/Disability.