Membership Program Manager - Chesterfield YMCA

Gateway Region YMCA; Columbia (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established community-focused organization is seeking a dedicated Program Coordinator to support the growth and development of various programs. This role involves planning and coordinating activities, managing communications, and ensuring community needs are met. The ideal candidate will have experience in program coordination, budget management, and volunteer engagement. Join a dynamic team that promotes wellness and community involvement, while enjoying a comprehensive benefits package that includes health insurance, retirement savings options, and discounts on programs. This is a fantastic opportunity to make a positive impact in the community.

Benefits

Health Insurance

Dental and Vision Insurance

403(b) Retirement Savings

12% Retirement Fund after 2 years

20% Tuition Discount

Free Household Membership

Discounts on YMCA Programs

Discounts on YMCA Childcare

Qualifications

• 1-2 years of experience in coordination or related activities.
• Understanding of volunteerism within the YMCA.

Responsibilities

• Support planning and coordination of programs and activities.
• Manage communication through media relations and social media.
• Ensure implementation of policies and procedures.

Skills

Program Coordination

Budget Management

Communication Skills

Event Organization

Volunteer Management

Education

College Degree in related field

Tools

Business Software

Job description

• Support planning and coordination of a program and its activities.
• Works with director to determine current needs for program.
• Ensure implementation of policies and procedures.
• Maintain budget and track expenditures/transactions.
• Manage communication through media relations, social media, etc
• Schedule and organize meetings/events and maintain agenda.
• Support growth and program development.
• Ensures programs and services meet community needs.
• Promotes program and membership enrollment in interactions with existing and potential members.
• Coordinates program registration, including logistics to support phone, walk-in and web registration.
• Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
• Ensures a level of service and engagement that fosters loyalty among those we serve.
• Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
• Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff in a clear, concise way.
• Coordinates with the business office as necessary on financial transactions.
• Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances
• Leads membership staff and volunteers effectively; recruits and hires diverse staff and volunteer teams; on boards and develops them for success.
• Performs all other duties as assigned.

The YMCA Welcomes a Diverse Workforce

Equal Opportunity Employer M/F/D/V

The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.

• College Degree in related field or equivalent preferred.
• One to two years related experience preferred, as a coordinator of people or related activity.
• Ability to use typical business software and office equipment.
• Understanding of the role of volunteerism within the YMCA.
• Completion of YMCA program-specific certifications.

Full Compensation Package (when applicable):

• Health Insurance
• Dental and Vision Insurance
• 403(b) Retirement Savings
• Retirement fund of 12% per pay period after 2 years of full time employment
• 20% Discount on tuition at Missouri Baptist University
• Free household membership to YMCA nationwide
• Discounts on YMCA programs
• Discounts on YMCA Childcare