Membership Growth Specialist — Drive Results & Wellness

UFC Gym; Plantation (FL); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive base salary plus commission and bonus

Comprehensive health benefits

Complimentary access to fitness centers

Employee discounts on fitness products

Flexible scheduling

On-site fitness classes

Ongoing in-house training

Job summary

A premier fitness center in Florida is seeking a Membership Specialist to enhance customer engagement and drive membership growth. This role requires strong sales knowledge and customer service skills to provide a welcoming and informative experience for all gym visitors. Responsibilities include conducting fitness tours and meeting appointment goals. The ideal candidate is a self-starter who excels in interpersonal communication and teamwork. A competitive compensation package and free fitness perks are offered.

Qualifications

• In-depth knowledge of sales practices and techniques.
• Excellent customer service skills.
• Good interpersonal communication skills.

Responsibilities

• Provide a welcoming experience for all members and guests.
• Drive potential members to the gym and offer customer service.
• Book membership appointments through productive phone activities.

Skills

Sales practices and techniques

Customer service skills

Interpersonal communication skills

Organizational skills

Ability to work with computers

Job description

UFC GYM Mission

We are the original. The world leader. The trail-blazer of MMA-inspired fitness. Rooted in authenticity, we are an extension of the Ultimate Fighting Championship® and proud to make the training programs and benefits of elite MMA athletes accessible to all, regardless of age or athletic ability.

We Offer

• Compensation package: Competitive base salary plus commission and bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits.
• The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members.
• Book membership appointments through productive phone activities and meet or exceed monthly appointment goals set forth by the company.
• Ensure that 100% of guests are presented the “Fitness Tour” when touring guests around the gym as detailed in the Membership Specialist Playbook.
• Follow up with members that have enrolled to ensure we are exceeding expectations.
• Provide the highest level of customer service possible when communicating and interacting with guests.
• Assist in maintaining a clean and operational facility.

Qualifications

• In-depth knowledge of sales practices and techniques.
• General understanding of Fitness Industry.
• Ability to work with computers.
• Must have good interpersonal communication skills.
• Excellent customer service skills
• Independent, self-starter with strong organizational skills.
• Must be a team player

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

Apply today! We respond to all applications!