Membership Director

Mercury One, Inc.; Irving (TX); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Parental leave

Training & development

Vision insurance

Wellness resources

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free food & snacks

Tuition assistance

Job summary

Mercury One, Inc. seeks a Volunteer Coordinator to manage the volunteer database and support events, programs, and operations across the organization. You will oversee scheduling, onboarding, and communications with volunteers and external partners.

You will also administer the AJETC store and event spaces, develop training materials, and ensure accurate data management within GetConnected. The role offers flexible remote options and a collaborative team environment.

Qualifications

• Bachelor’s degree and 2 years professional non-profit experience preferred.
• Proven strong organizational and analytical skills.
• Excellent communication and ability to manage multiple projects.

Responsibilities

• Administer volunteer acquisition, interviews, onboarding, and scheduling.
• Manage GetConnected volunteer data, assess features and storage needs.
• Coordinate EDU Docent Training program materials and schedules.
• Oversee external AJETC partnerships and maintain communications.
• Administer AJE/M1 gift shop sales, restocking, and product development.
• Organize AJETC facilities storage and warming kitchen.
• Develop event space pricing policies and standard answer forms.
• Submit reports on volunteer hours and gift shop sales.
• Represent AJE at external events and support EDU initiatives.
• Conduct museum tours when primary guides are unavailable.

Skills

Excel

Word

PowerPoint

Education

Bachelor’s Degree

Job description

Position Summary

Manage and maintain the Mercury One volunteer database to support events, programs, and operations across all organizational levels. Oversee planning and booking for external AJETC events, and provide administrative oversight for the AJE/M1 store, AJETC event space, and assist in the execution of AJE programmatic offerings.

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• Wellness resources
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Flexible schedule
• Free food & snacks
• Tuition assistance

Essential Functions

• Act as the principal administrator for all matters relating to volunteer acquisition, interviews, on-boarding, and scheduling.
• Act as the principal administrator for GetConnected, maintaining accuracy and excellence in volunteer personnel data, assessing for underutilized features of the software, and conducting periodic assessments for process and personnel data storage enhancements.
• Act as the principal administrator for the EDU Docent Training program, developing training materials, schedules, and milestones in conjunction with the EDU Manager.
• Act as the principal administrator over external organizations looking to utilize the AJETC and maintain on-going communications with these agents as needed.
• Act as the principal administrator of AJE/M1 gift shop sales, restocking, and product development.
• Primarily responsible for the organization, maintenance, and optimization of the AJETC facilities storage and warming kitchen.
• Develop and maintain comprehensive policies outlining event space pricing, available materials, and personnel support offerings; create standardized event forms and form letter emails to ensure continuity of communications; and submit all new and amended materials to the EDU Manager for periodic review and approval.
• Submit periodic reports to the EDU Manager on volunteer acquisition, training, scheduling, total hours volunteered, and gift shop sales.
• Represent AJE as an ambassador at external events, and if needed, deliver mainstage presentations, oversee event booths, and travel to support EDU initiatives.
• Periodically conduct guided tours of the museum when the principal tour guide(s) are unavailable.

Supervisory Responsibilities (if Applicable)

Volunteers

Travel Required (if Applicable)

Travel as required

Required Education And Experience

• Bachelor’s Degree, with 2 years professional experience; experience with non-profits a plus
• Desire to learn and take on various types of responsibilities
• A self-motivator, eager to learn and grow, a fast learner
• Strong organizational and analytical skills
• Proficient in Excel, Word, Power Point presentations
• A team player, must be able to work with people in all departments
• Excellent communication skills – verbal, written, and presentation
• Ability to manage multiple projects simultaneously
• Willing to work overtime when necessary

EO Statement

MO is committed to equal opportunity in employment and, as such, it recruits, hires, transfers, trains, promotes, pays and retains its employees solely based on qualifications and performance within the boundaries of the stated mission of MO as a Judeo-Christian Biblical organization.

The Organization’s commitment to this equal employment opportunity applies to all parties, including regular employees and applicants for employment.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Flexible work from home options available.