Membership Coordinator (Heart of the Valley YMCA)

YOUNG MENS CHRISTIAN ASSOCIATION OF THE FOX CITIES, INC in; Kimberly (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Membership Coordinator to enhance member experiences at the Heart of the Valley YMCA. This full-time role focuses on building strong relationships with members, responding to feedback to improve satisfaction, and leading a team of staff to ensure success. With ample opportunities for growth, this position is perfect for someone passionate about community engagement and service excellence. Join a dynamic team committed to making a positive impact in the lives of individuals and families in the community.

Qualifications

• Strong customer service skills to enhance member satisfaction.
• Experience in staff management and training.

Responsibilities

• Ensure members and guests receive excellent service.
• Recruit, train, and supervise staff for optimal performance.

Skills

Customer Service

Staff Management

Relationship Building

Training and Development

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

YOUNG MENS CHRISTIAN ASSOCIATION OF THE FOX CITIES, INC

Membership Coordinator (Heart of the Valley YMCA) (Healthcare)

The Heart of the Valley YMCA is hiring a Membership Coordinator. This role involves fostering strong relationships with members, program participants, staff, and volunteers. Key responsibilities include ensuring members and guests are well taken care of, responding promptly to customer service feedback to boost satisfaction and retention, and recruiting, training, and supervising staff to provide the necessary tools for success. This is a full-time exempt career role with opportunities for growth.