Membership Coordinator

Troon International; Town of Florida (NY); On-site; USD 38,000 - 62,000; Full time

Job summary

A community club provider is seeking a Membership Coordinator to join their team in Florida. The ideal candidate will support the homeowners' association operations while enhancing community engagement. Key responsibilities include delivering excellent service, managing events, and overseeing maintenance staff. Candidates should have strong interpersonal skills and be proficient in Microsoft Office. A high school diploma is required, with a bachelor's degree preferred. The role is full-time and includes a flexible schedule.

Qualifications

• Must be ambulatory and able to perform physical tasks.
• Availability to work weekends or evenings during special events.

Responsibilities

• Deliver prompt and courteous service to residents and guests.
• Maintain attendance logs for events and activities.
• Manage maintenance staff and oversee routine inspections.
• Assist management in HOA operations and administration.
• Confer with community members to gather feedback and enhance resident satisfaction.
• Maintain attendance logs for events and develop a monthly activity calendar.
• Coordinate and oversee all approved social events and serve as on-site liaison for vendors and activity leaders.
• Manage and direct the houseman and maintenance staff.
• Assist with routine inspections of grounds, equipment, and facilities.
• Assist the CAM/Property Manager in day-to-day HOA operations and prepare reports.

Skills

Exceptional interpersonal and customer service skills

Strong organizational and multitasking abilities

Proficient in Microsoft Office Suite

Bilingual in English and Spanish

Microsoft Office Suite

Hospitality management experience

HOA operations experience

Weekend/evening availability

Bilingual English/Spanish

Education

High school Diploma

Bachelor’s Degree

Tools

Microsoft Office Suite

Job description

Ranches at Lake McLeod
Eagle Lake, FL 33839, USA

Description

We’re seeking a motivated and friendly Membership Coordinator to join our team in a role that supports both our homeowners' association operations and the vibrant lifestyle of our community club. The ideal candidate is proactive, personable, and organized, with a passion for community engagement and facility excellence.

Key Responsibilities

• Deliver prompt, courteous, and outgoing service to all residents, guests, and staff.
• Assist with the daily upkeep and presentation of club amenities.
• Register new residents and rental tenants in our community systems.
• Greet walk-in residents and ensure their needs are met efficiently and professionally.
• Confer with community members to gather feedback and enhance resident satisfaction.

Event & Activity Coordination

• Maintain attendance logs for all sponsored events and activities.
• Develop and promote a monthly calendar of community activities and events.
• Coordinate and oversee all approved social events, ensuring smooth execution.
• Serve as the on-site liaison for event vendors and activity leaders.

Staff & Maintenance Oversight

• Manage and provide direction to the houseman and maintenance staff.
• Assist with routine inspections of grounds, equipment, and facilities.
• Identify maintenance needs and ensure timely and cost-effective resolutions.

Administrative & Property Management Support

• Assist the CAM/Property Manager in day-to-day HOA operations.
• Purchase maintenance supplies, equipment, and furnishings as needed.
• Help prepare and administer vendor/service contracts (e.g., cleaning, landscaping, security).
• Prepare detailed reports, summaries, and documentation as requested.

Qualifications & Skills

• Exceptional interpersonal and customer service skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite and general office systems
• Experience in HOA operations, hospitality, or management preferred
• Availability to work weekends or evenings during special events as needed
• Bilingual in English and Spanish preferred but not required

Education/Certificates/Licenses/Training

High school Diploma required, Bachelor’s Degree preferred.

Physical Requirements

Must be ambulatory, that is, must have the ability to walk, reach, maintain balance, sit, stoop, or kneel. Must be able to carry or lift at least 20 pounds and be able to move objects weighing up to 50 pounds. Must have sufficient vision to successfully perform the essential job functions.

Availability

Availability for this full-time position will require to accommodate a schedule dependent on business level and will require Monday – Sunday availability.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.