Membership Coordinator

Troon; Eagle Lake (FL); On-site; USD 22,000 - 31,000; Full time

Job summary

Troon in Eagle Lake, Florida, seeks a motivated Membership Coordinator to support HOA operations and the community club, delivering warm resident service and helping maintain club amenities.

You will assist with daily property management, register residents and tenants, and coordinate monthly community events with on-site vendors, ensuring a welcoming, well-run environment.

Qualifications

• Strong customer service and communication abilities.
• Experience in HOA operations, hospitality, or management preferred.
• Willingness to work weekends/evenings during events.
• Bilingual in English and Spanish preferred but not required.

Responsibilities

• Provide resident and guest service with courtesy and professionalism.
• Assist with upkeep and presentation of club amenities.
• Register residents and rental tenants in community systems.
• Greet walk-in residents and address their needs.
• Coordinate events and maintain monthly activity calendar.
• Oversee vendors and on-site event coordination.
• Supervise houseman and maintenance staff.
• Assist with inspections of grounds, equipment, and facilities.
• Identify maintenance needs and coordinate timely solutions.
• Support CAM/Property Manager in HOA operations.
• Prepare vendor/service contracts and reports.

Skills

Interpersonal skills

Organizational skills

Microsoft Office

HOA operations

Weekend/evening availability

Bilingual English/Spanish

Education

High School Diploma

Bachelor’s Degree preferred

Tools

Microsoft Office Suite

Job description

We’re seeking a motivated and friendly Membership Coordinator to join our team in a role that supports both our homeowners' association operations and the vibrant lifestyle of our community club. The ideal candidate is proactive, personable, and organized, with a passion for community engagement and facility excellence.

Compensation

$19.00 per hour

Key Responsibilities

Resident Services & Club Support

• Deliver prompt, courteous, and outgoing service to all residents, guests, and staff.
• Assist with the daily upkeep and presentation of club amenities.
• Register new residents and rental tenants in our community systems.
• Greet walk-in residents and ensure their needs are met efficiently and professionally.
• Confer with community members to gather feedback and enhance resident satisfaction.

Event & Activity Coordination

• Maintain attendance logs for all sponsored events and activities.
• Develop and promote a monthly calendar of community activities and events.
• Coordinate and oversee all approved social events, ensuring smooth execution.
• Serve as the on-site liaison for event vendors and activity leaders.

Staff & Maintenance Oversight

• Manage and provide direction to the houseman and maintenance staff.
• Assist with routine inspections of grounds, equipment, and facilities.
• Identify maintenance needs and ensure timely and cost-effective resolutions.

Administrative & Property Management Support

• Assist the CAM/Property Manager in day-to-day HOA operations.
• Purchase maintenance supplies, equipment, and furnishings as needed.
• Help prepare and administer vendor/service contracts (e.g., cleaning, landscaping, security).
• Prepare detailed reports, summaries, and documentation as requested.

Qualifications & Skills

• Exceptional interpersonal and customer service skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office Suite and general office systems
• Experience in HOA operations, hospitality, or management preferred
• Availability to work weekends or evenings during special events as needed
• Bilingual in English and Spanish preferred but not required

Education/Certificates/Licenses/Training

High School Diploma Required, Bachelor’s Degree Preferred.

Physical Requirements

Must be ambulatory, that is, must have the ability to walk, reach, maintain balance, sit, stoop, or kneel. Must be able to carry or lift at least 20 pounds and be able to move objects weighing up to 50 pounds. Must have sufficient vision to successfully perform the essential job functions.

Availability

Availability for this full-time position will require to accommodate a schedule dependent on business level and will require Monday – Sunday availability.