Membership Coordinator

Franciscan Health; Chesterton (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Franciscan Health Chesterton is seeking a Membership Coordinator to support the fitness center's member growth and retention. You will guide tours, explain benefits, and tailor membership options to individual goals.

In this role, you will stay in touch with members, assist with promotions, and generate outreach leads through events and corporate initiatives. A friendly, sales-oriented approach is essential.

Qualifications

• High School Diploma or GED required.
• 1 year sales experience preferred.
• Strong communication and interpersonal skills.
• Ability to explain membership benefits and programs.

Responsibilities

• Conduct membership tours and tailor options to prospective members.
• Maintain regular contact to drive retention.
• Support promotions and events to attract new memberships.
• Generate sales leads through corporate outreach and events.

Skills

Sales

Customer service

Prospecting

Communication

Education

High School Diploma or GED

Tools

CRM

MS Office

Job description

Franciscan Health Chesterton

810 Michael Dr Chesterton, Indiana 46304

The Membership Coordinator plays a vital role within Franciscan Health, providing prospects, tours, and follow-up for all membership sales. This position focuses on sales and retention of individual, corporate, student, senior, and insurance-based memberships. The Membership Coordinator provides in-depth knowledge of policies and services/programs provided by the Fitness Center.

Who We Are

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana. Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

What You Can Expect

• Conduct informative membership tours to prospective members and guests, anticipate and interpret their needs, and customize the membership experience by matching their unique needs, interests, and goals with products and services.
• Maintain regular contact with members, to ensure they are motivated and supported in meeting their needs, as well as to ensure their membership is retained.
• Support the execution of internal and external promotions and marketing campaigns/strategies to attract new membership; attend booths and special events, and follow-up on unsold prospects.
• Generate sales leads and drive sales through prospecting activities, such as corporate outreach and lead boxes.

Qualifications

• High School Diploma/GED-Required
• 1 year Sales-Preferred
• Cardiopulmonary Resuscitation (CPR) - American Heart Association
• First Aid (AID) - American Heart Association

Travel Is Required

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.