Membership Concierge & Shopper

Sam's West, Inc.; Jonesboro (AR); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education

Job summary

Walmart is seeking a Customer Service Associate in Jonesboro, AR to support Membership by informing customers about benefits and guiding purchases. You will handle order processing, safety compliance, and maintain invoice accuracy while engaging with Members to meet goals.

The role includes participating in sales events, delivering friendly service, and promoting Walmart and Sam's Club products and services.

Qualifications

• Provides information on Membership benefits and promotes products and services.
• Processes Memberships, upgrades, and credit accounts for Members.
• Delivers Member service by resolving issues and assisting with purchasing decisions.
• Follows safety standards and ethics, including safety sweeps and handling hazardous materials.

Responsibilities

• Completes work by reviewing orders, pulling items, scanning, and packaging for Members.
• Maintains order accuracy and invoices, securing items until Members arrive.
• Participates in events and uses data to meet Membership goals.
• Communicates progress and adapts to feedback and changes.

Job description

Walmart is seeking a Customer Service Associate in Jonesboro, AR to support Membership by informing customers about benefits and guiding purchases. You will handle order processing, safety compliance, and maintain invoice accuracy while engaging with Members to meet goals.

The role includes participating in sales events, delivering friendly service, and promoting Walmart and Sam's Club products and services.