Membership Associate - 992042

Nova Southeastern University; Fort Lauderdale (FL); On-site; USD 28,000 - 34,000; Part time

Job summary

Nova Southwestern University seeks a Membership & Donor Services professional to manage annual giving programs, donor data, and membership engagement. You will coordinate gift processing, acknowledgments, and reporting, while supporting membership drives and upgrades to grow the donor base.

The role requires strong MS Excel/Word/PowerPoint skills, attention to detail, and the ability to work independently within a collaborative development team. Some evenings and weekend events may be required.

Qualifications

• Bachelor's degree required.
• Minimum 1 year of direct experience in museum and membership or donor program management.
• Proficient in MS Excel, MS Word, PowerPoint and relational databases.

Responsibilities

• Manages gift administration for annual giving programs from members, donors, and boards.
• Coordinates donor data collection, recording, and reporting.
• Manages gift acknowledgments and database maintenance.
• Assists with membership drives, renewals, and member retention strategies.
• Develops and executes membership marketing communications and donor acknowledgments.

Skills

Cultural awareness

Best practices in development

Excellent written & verbal skills

Independent & team work

Multi-tasking & integrity

Evenings/weekends availability

Detail oriented

Education

Bachelor's Degree

Tools

MS Excel

MS Word

PowerPoint

Relational databases

Job description

We are excited that you are considering joining Nova Southwestern University!

Nova Southwestern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southwestern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university.

We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southwestern University.

Primary Purpose

Drives strategies which attract new members, annual fund donors, maintains current members and increases annual support, with special focus on the identification and implementation of new marketing initiatives in support of membership.

Job Category:

Non-Exempt

Pay Basis:

Hourly

Subject to Grant Funding?

Yes

Essential Job Functions:

• 1. Manages all aspects of gift administration for all annual giving programs from member and non-member related gifts and pledge commitments from the Museum's Board of Trustees and all pledges from corporations, foundations and individuals.
• 2. Coordinates the collection, recording and maintenance of all donor related data. Coordinate staff activities related to membership opening events and related programs.
• 3. Works with Museum Finance Department in the reporting of gifts to ensure accuracy in the reporting and categorization of all gifts and revenue.
• 4. Manages all gift acknowledgment and general correspondence, database management and maintenance, data analysis, retrieval and reporting.
• 5. Correspond with prospective donors, manages written confirmation, invoicing, collections and acknowledgement of all pledged gifts from Board of Trustees, individuals, corporations and foundations
• 6. Assists in the development and implementation of membership drives for the acquisition of new members, the renewal of current members, and the return of dropped or lapsed members.
• 7. Develops and implements key strategies to grow the membership base and revenue; achieve a high retention rate and upgrades among renewing members.
• 8. Assists in the strategy, launch and management of key projects in the membership department which includes the development and implementation of marketing communications, e-blasts and emails.
• 9. Manages and implements all donor acknowledgement efforts including recognition programs, monthly web page updates and museum wall, as required.
• 10. Refines and maintains tracking systems to collect and analyze data on membership activity.
• 11. Oversees the preparation of data specific reports of Donor Member gifts, Major Donor gifts to campaigns and special funds, Corporate sponsorship gifts, Government and corporate and private foundation grants and miscellaneous income. Administer the record keeping of donors giving history, membership expiration date and relationship contact of current Donor Members and Major Donors.
• 12. Manages periodical revisions of Member, Donor and Corporate benefits with the assistance of marketing.
• 13. Assists the Senior Development staff in drafting the fiscal year membership gift budget.
• 14. Collects and reports data on general attendance response to program activities as required by grants sources.
• 15. Manages temporary associates' training needs to ensure continuity of knowledge. Make follow up calls to members on Development/Fundraising activity.
• 16. Assists with coordinating travel arrangements for all related membership trips for members.
• 17. Performs other related duties as assigned.

Job Requirements:

Required Knowledge, Skills, & Abilities:

• 1. Willingness to become familiar with the distinct cultures of diverse audiences in tri-county area (Dade, Broward and Palm Beach).
• 2. Understanding of "best practices" of development principles as they pertain to annual giving.
• 3. Excellent written and verbal skills.
• 4. Ability to work independently as well as in a team environment.
• 5. Ability to be an effective contributor to a strong development team.
• 6. Ability and willingness to work occasional evenings and or weekends for all member related events throughout the year.
• 7. Exhibits high integrity; detail oriented; ability to effectively manage multiple tasks simultaneously.

Required Certifications/Licensures:

Valid Florida driver's license and automobile insurance.

Required Education:

Bachelor's Degree

Required Experience:

• 1. Minimum of one (1) year of successful direct experience in museum and membership or donor program management or the equivalent.
• 2. Proficient in MS Excel, MS Word, and Power Point and relational database experience.

Is this a safety sensitive position?

No

Background Screening Required?:

Yes

Sensitivity Disclaimer:

Nova Southwestern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary.

NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.