Member Support Team: Fairbanks

The Alaska Club; Fairbanks (AK); On-site; USD 19,000 - 25,000; Full time

Job summary

The Alaska Club is seeking a proactive Member Support Team member in Fairbanks. You will greet guests, handle inquiries with a friendly attitude, and support daily operations starting early in the morning.

This role requires cash handling, multi-tasking, and the ability to learn several computer systems while maintaining a welcoming, energetic presence for members.

Qualifications

• Greet customers and address guest questions.
• Handle money and transactions with accuracy.
• Willingness to learn and navigate multiple computer systems.
• Energetic, outgoing, and able to multi-task in a fast-paced environment.

Responsibilities

• Open the club on time (4:00am–12:00pm).
• Greet customers and assist with questions.
• Assist guests with inquiries and directions.
• Count money and balance cash drawer.
• Learn and confidently use multiple computer systems.

Skills

Customer service

Multi-tasking

Communication

Positive attitude

Tools

POS system

Multple computer systems

Job description

Are you a leader, outgoing, upbeat person who looks forward to helping others?

As part of the Member Support Team you must be energetic, able to multi-task, and address members concerns, always with a smile on their face.

Some duties include:

• opening the club on time (4:00am-12pm)
• greeting customers
• navigating questions from guests
• counting money
• able to learn and confidently work multiple computer systems