Member Services Teller & Payments Pro

Forward Financial Credit Union; Iron Mountain (MI); On-site; USD 30,000 - 38,000; Full time

Job summary

Forward Financial Credit Union in Iron Mountain, MI is seeking a Teller to handle deposits, withdrawals, check cashing, and member transactions, ensuring accurate processing and friendly service. The role emphasizes cash handling accuracy, confidentiality, and adherence to security procedures, with opportunities to explain and promote credit union products.

Candidates should be able to work on-site at multiple branches and maintain a neat, professional appearance while delivering excellent

Qualifications

• Ability to perform quick and accurate arithmetic.
• Ability to stay calm and professional under pressure.
• Professional appearance and manner in line with credit union culture.
• Team-oriented and able to work with diverse people.
• High ethical standards.
• Bondable.

Responsibilities

• Handles deposits, withdrawals, transfers, and loan payments with proper endorsements.
• Maintains cash drawer levels and reconciles teller currency.
• Secures confidential records and sensitive information.
• Assists with opening/closing accounts and related IRA or safe-deposit duties.
• Promotes and cross-sells credit union products.
• Supports multiple branch locations on-site.
• Maintains neat work area and professional appearance.
• Participates in training new staff.
• Performs stop-payments as needed.
• Follows security procedures and dual-control practices.

Skills

Arithmetic accuracy

Customer service

Professional appearance

Calm under pressure

Teamwork

Integrity

Job description

Forward Financial Credit Union in Iron Mountain, MI is seeking a Teller to handle deposits, withdrawals, check cashing, and member transactions, ensuring accurate processing and friendly service. The role emphasizes cash handling accuracy, confidentiality, and adherence to security procedures, with opportunities to explain and promote credit union products.

Candidates should be able to work on-site at multiple branches and maintain a neat, professional appearance while delivering excellent