Member Services Specialist

Anytime Fitness; Bloomington (IN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Certification paid

Flexible scheduling

Sales & Marketing training included

Fast-track pay growth

Growth opportunities

Supportive culture

Job summary

Anytime Fitness Bloomington is seeking a motivated, personable member services specialist to join our team and make a real difference in members' lives. In a supportive, team-first environment, you will handle member inquiries, support sign-ups, and contribute to a welcoming experience aligned with our core values: teamwork, relationships, and ownership.

You will participate in ongoing training and certification, with flexible scheduling and growth opportunities.

Qualifications

• GSD and customer-focused with leadership potential.
• Detail-oriented and strong people skills.
• Loyal, hardworking and deadline-driven.
• Productivity capable of replacing two people.
• Strong communication and computer skills.
• Thrives in a fast-paced, small-biz environment.
• Enjoys working with business owners and wearing many hats.

Skills

GSD (get-sh*t-done) type

Customer-focused

Leadership potential

Strong communicator

Detail-oriented

Team player

Computer skills

Job description

Are you passionate about fitness and helping others achieve their goals? Do you thrive in a supportive, team-first environment? Anytime Fitness Bloomington is looking for a motivated, personable, member services specialist to join our team and make a real difference in the lives of our members.

Our Mission:

At Anytime Fitness, our mission is simple but powerful: To provide a welcoming and supportive environment thru excellent customer experience and service where our members feel welcomed and empowered to reach their fitness goals. Through expert coaching and a strong community, we make fitness accessible, enjoyable, and a part of everyday life.

Why Join Us:

• Certifications - We will pay for your certification or ongoing fitness education - seriously! Level up your skills with free ongoing education in cutting-edge training and nutrition strategies you can immediately apply to clients (and yourself).
• Flexible Scheduling - We understand work-life balance and offer flexible hours.
• Sales, Marketing, & Social Media Training Included - Get top-tier sales consulting and marketing coaching (at no cost) to develop top skill sets, rapid personal growth, and shine on social media like a pro.
• Fast-Track Pay Growth - Start with competitive pay and unlock faster earning potential than at most gyms, we reward your hustle and results, not just your hours.
• Growth Opportunities - This isn't just a job - it's a launchpad. Grow into leadership, management, specialized coaching roles, or even business development with a clear career path.
• Supportive Culture - Be part of a team that lives by our core values every day.

Our Core Values:

We operate by principles that drive our success:

• Team First.
• Invest in Relationships.
• Act with Purpose.
• Take Extreme Ownership.
• Do the Right Thing.
• Work Hard & Play Just as Hard.

Who we are looking for:

• We are looking for a GSD (get-sh*t-done) type of person who is customer-focused but also knows how to get the job done and be a leader for the rest of the company.
• Superb at handling details and working with people.
• Loyal & hardworking.
• Always follows through and never misses a deadline.
• So productive your last employer considered hiring two people to replace you after you left.
• Strong communicator with good computer skills.
• Comfortable in a fast-paced, small-biz environment where priorities can change quickly.
• Loves working with business owners.
• Able to “wear all hats”.