Member Services Shopper & Fulfillment Specialist

Sam's West, Inc.; Rockford (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Live Better U education benefit

Job summary

Walmart is seeking a motivated associate in Rockford, IL to assist Members by promoting membership benefits and guiding purchasing decisions. The role includes processing memberships, upgrades, and credit accounts, and ensuring accurate orders.

You will handle a mix of service and operational duties—supporting safety standards, pulling and packing orders, and aiding customers to meet membership goals. This entry-level role offers competitive wages and benefits.

Qualifications

• Customer service aptitude and empathy to assist members.
• Ability to identify member needs and assist with purchasing decisions.
• Ability to follow safety guidelines and procedures.

Responsibilities

• Provide information on membership benefits and promote Walmart products and services.
• Process membership upgrades and credit accounts as needed.
• Fulfill member orders, pull and handle merchandise accurately and securely.

Skills

Customer service

Sales/upselling

Merchandise knowledge

Safety procedures

Job description

Walmart is seeking a motivated associate in Rockford, IL to assist Members by promoting membership benefits and guiding purchasing decisions. The role includes processing memberships, upgrades, and credit accounts, and ensuring accurate orders.

You will handle a mix of service and operational duties—supporting safety standards, pulling and packing orders, and aiding customers to meet membership goals. This entry-level role offers competitive wages and benefits.